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Appointment

Cecilia Lo has been appointed as Area General Manager at Lanson Place Causeway Bay, Hong Kong and Lanson Place Waterfront Suites, Hong Kong

Lanson Place is pleased to announce the appointment of Cecilia Lo as the Area General Manager of Lanson Place Causeway Bay, Hong Kong and Lanson Place Waterfront Suites, Hong Kong. A seasoned hospitality professional with more than two decades of experience across Hong Kong's luxury hospitality landscape, Cecilia brings an exceptional blend of industry knowledge, strategic acumen and leadership skills to the role.

Lanson Place
Hong Kong (SAR)
Appointment

Simon McHendry has been appointed as General Manager at The Upper House

Simon is poised to further build The Upper House's global stature and shape the future of its signature dining destinations. In addition, he will oversee Swire Hotels' sales and revenue team, aligning group performance with long-term strategic growth. A seasoned hotelier with over 28 years of experience in hospitality and commerce, Simon joined the group as General Manager of EAST Beijing in 2016, before moving to The Temple House in Chengdu in 2019, where under his leadership Mi Xun Teahouse earned its first MICHELIN Star. Most recently, as Head of Development & Projects, Simon led design innovation and refining operations for new hotel openings across the group.

Upper House (formerly The House Collective)
Hong Kong, Hong Kong (SAR)
Opinion Article Markets & Performance

Slow, But Steady Growth in Traditional Hotel Sector

In Hong Kong, the recent landscape of hospitality investment has pivoted toward conversion projects, with a strong emphasis on co-living spaces and student accommodations, driven by their high yield potential and rising demand in urban centres. However, this focus has somewhat eclipsed the steady, albeit slower, growth within the traditional hotel sector. While co-living and student housing offer innovative opportunities, the hotel industry remains a cornerstone of hospitality, demonstrating resilience and consistent recovery after the pandemic.

Harry Ha
By Harry Ha, Senior Manager, Valuation & Advisory Services, Hong Kong, CBRE Hotels
Hong Kong (SAR)
Press Release Markets & Performance

PolyU Unveils Large Language Model-based Tourist Satisfaction Index, Providing Comprehensive Analysis to Enhance Hong Kong Tourism Service Quality

As tourism, one of the major pillars of the Hong Kong economy, gradually recovers from the pandemic, the government has planned a series of measures to promote the all-round development of the tourism industry. The Research Centre for Digital Transformation of Tourism (RCdTT) of The Hong Kong Polytechnic University (PolyU) School of Hotel and Tourism Management (SHTM) has developed an innovative, Large Language Model-based assessment framework – the Hong Kong Tourist Satisfaction Index (HKTSI) – to evaluate the satisfaction level of inbound tourists to Hong Kong from 2012 to 2024 across different tourism-related sectors, temporal scales and regions. Findings reveal that, while performance variations across different regions were clearly indicated, the TSI rebounded and reached its highest-ever recorded score after the temporary decline during the pandemic.

Hong Kong PolyU
Hong Kong (SAR)
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Press Release Human Resources

PolyU Tripartite Hospitality Programme Celebrates 10 Years of Excellence

On the occasion of the 10th anniversary of the tripartite Master of Science in Global Hospitality Business (MGH) programme, three international leaders of hospitality and tourism education – the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU), EHL Hospitality Business School (EHL) in Switzerland, and the Conrad N. Hilton College of Global Hospitality Leadership at the University of Houston (UH), USA – have come together to sign a Memorandum of Understanding (MoU) to ensure the continuation of this innovative educational strategy.

Hong Kong PolyU
Hong Kong (SAR)
Press Release Technology

PolyU develops the first self-adaptive platform for tourism demand forecasts across the Greater Bay Area

Total international visitor arrivals to the Greater Bay Area (GBA) are forecasted to recover to the pre-pandemic level at close to 130 million by the end of 2024, and the total number of inbound visitor arrivals to Hong Kong to recover to the 2018 level of 65 million by 2025. These are some of the findings released by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) today at the launch of a new forecasting platform under the project entitled The Development of an Automated and Self-Adaptive Tourism Demand Forecasting Platform for the Greater Bay Area (GBA-TDFP).

Hong Kong PolyU
Hong Kong (SAR)