Christopher Chia has been appointed as General Manager at Island Shangri-La, Hong Kong
Island Shangri-La, Hong Kong is pleased to announce the appointment of Mr. Christopher Chia as General Manager of Island Shangri-La with immediate effect.
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High-tech Droids Unite At Dorsett Wanchai
The award-winning Dorsett Wanchai, Hong Kong continues to uphold the #DorsettCares promise by recruiting a new army of high-tech droids and solutions at the hotel to bring its comprehensive hygiene measures to the next level.
Julian Wipper has been appointed as General Manager at New World Millennium Hong Kong Hotel
Mr Julian Wipper has been appointed General Manager of New World Millennium Hong Kong Hotel, the 468-room deluxe hotel in the vibrant heart of Tsim Sha Tsui East.
Shangri-La Supports Hong Kong Communities During Our Home City’s Fifth Wave of COVID-19
As Hong Kong battles its unprecedented fifth wave of Covid-19, Shangri-La is particularly concerned about the wellbeing of those in our community who are especially vulnerable: the elderly, the disabled, and women and children. Starting on 28 February 2022, we have been extending our hospitality beyond our physical properties into the local community by working with several charity organisations to provide hot meals, test kits, and masks to these groups of people. As of today, our culinary teams have cooked and distributed 23,460 meals, and we plan to provide up to 6,000 hot meals per day until the end of April 2022. “Shangri-La Cares, Hong Kong” aims to spend US$2 million to achieve this target.
Ovolo Hotel Group launches global ‘Plant’d’ initiative
Independent and dynamic designer hotel collection, Ovolo Hotels announces its latest move in an ongoing pledge to ethical eating, conscious cuisine and cutting-edge veg, becoming the first hotel brand globally to commit to a vegetarian-lead offering, Plant’d, across its hotel restaurants, from Monday 14 February.
Second GBA Smart Tourism Forum Successfully Held at the SHTM
On 17 December 2021, the Second GBA Smart Tourism Forum was successfully held online and offline at the SHTM. The Forum was organised by the SHTM and its Hospitality and Tourism Research Centre together with STR, and was supported by the School of Tourism Management of Sun Yat-sen University and the Macao Institute for Tourism Studies and sponsored by the University Grants Committee, Hong Kong Tourism Board and Pacific Asia Travel Association. The Forum was run by a group of talented undergraduate students from the SHTM's Special Events Class.
New Tourism, New Directions Explored at IMPACT2021 Conference
Organised by the SHTM and its Hospitality and Tourism Research Centre together with STR and run by a group of talented SHTM undergraduate students from the Special Events Class, the IMPACT2021 Conference took place on 16 December at Hotel ICON in both online and offline forums.
Amanda Hyndman has been appointed as General Manager at Mandarin Oriental, Hong Kong
Mandarin Oriental Hotel Group has announced the appointment of Amanda Hyndman as General Manager of Mandarin Oriental, Hong Kong, Area Vice President of Operations and Group Director of Quality & Rooms.
Turning Crisis into Opportunity: How Hong Kong’s Quarantine Hotels Build Brand Love
Surviving hotel quarantine, whether for a mandated seven, 14, or 21 days, is no easy feat. But amid challenging times for the hospitality industry, government-enforced hotel quarantine schemes all over the world – perhaps most notably in Hong Kong – have offered opportunities for hotel companies to demonstrate what “hospitality” truly means for their brand.
Light at the End of the Tunnel - SHTM researchers develop pioneering method of forecasting tourism demand in times of crisis
Tourism around the world is reeling from the impact of the COVID-19 pandemic, and Hong Kong’s once vibrant industry is no exception. The path to recovery is unclear. In such extreme circumstances, is it even possible for tourism businesses to plan for the future? The answer is yes, say Ms Hanyuan Zhang and Professor Haiyan Song of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University – but only if we can predict the unpredictable.
HNtv INSIDERS: Hotel ICON ~ The First 10 years And Beyond
A candid but in-depth discussion between Terence and Richard Hatter, GM of Hotel ICON Hong Kong, and Adjunct Associate Professor at the School of Hospitality Tourism Management – SHTM PolyU, about how Hotel ICON came to be and how it continues to live up to its name in the Hong Kong landscape. They cover a wide range of topics from putting people first and understanding the needs of the customer [CRM], EVs, CSR amid a contactless environment, and the importance of design. James Bond even gets a look-see in their discussion as they entertain thoughts of a nice Cigar to cap the session.
Hotel ICON Hong Kong - A test bed for hospitality innovation
If ever a hotel could lay claim to such a brave name - not to mention bold strapline - it would be one designed by Terence Conran, Rocco Yim, William Lim, Vivienne Tam, Barney Cheng and Patrick Blanc. It would also house one of the world's only integrated teaching facilities, with over 2,000 students, and it would be an unrivalled showcase for Hong Kong's culture. From the unequivocal brand statement – Unlike any other – to the sleek identity system and engaging guest items, Richard Hatter’s creative vision is very much in evidence at Hotel ICON. Starting from the ground upwards, Richard spent 24 months helping to strategise, design and build the ICON brand. Since its opening Hotel ICON has enjoyed considerable critical acclaim and business success.
Dash Living adds 24-room property in Yau Ma Tei to its 1300+ room co-living network
Dash Living, Asia's leading serviced co-living community, today announced the launch of a new 24-room property under its management located in Yau Ma Tei, its third co-living en-bloc in Kowloon.
Tane Picken has been appointed as General Manager of Island Shangri-La, Hong Kong and Area Vice President, Operations (Hong Kong) at Island Shangri-La, Hong Kong
The Shangri-La Hotels in Hong Kong are pleased to announce that Mr Tane Picken has been appointed as General Manager of Island Shangri-La, Hong Kong and Area Vice President, Operations (Hong Kong).
Four Seasons Hotel Hong Kong Completes Second Phase Of Hotel Transformation
Four Seasons Hotel Hong Kong announces the completion of the second phase of its Hotel transformation, with the opening of its innovative new bar ARGO and lobby café Gallery on July 15, 2021. Joining the Hotel's collection of Michelin-starred dining destinations, the two new restaurant and beverage outlets further strengthen the Hotel's position as a global dining and fine drinking mecca. Breaking new ground with a thoughtful bar program, collaborations and innovative cocktails, the neo-classically designed ARGO has been created as a vessel for innovation, and is poised to become a Hong Kong staple among spirits aficionados. Meanwhile, Gallery hosts a cosy living room space that boasts chic dining during the day. Designed by AB Concept, the new venues are key additions to the lobby transformation that provide guests with an all-new arrival experience.
Hong Kong Tourism Board Launches New “Hong Kong Convention Ambassador” Program To Revitalize The City’s MICE Industry
The Hong Kong Tourism Board (HKTB) has launched the “Hong Kong Convention Ambassador” program with more than 100 distinguished leaders of business and professional bodies in Hong Kong to help revitalize Hong Kong’s MICE industry, after a turbulent and challenging 2020.
Kristina Snaith - Lens has been appointed as General Manager at The Upper House and Pacific Place Apartment
Kristina Snaith-Lense began her career with Swire Hotels as Assistant Director of Guest Experience of The Upper House Hong Kong in 2012 and was promoted to Director of Guest Experience in 2014.
Four Seasons Hotel Hong Kong Completes First Phase Of Hotel Transformation
Four Seasons Hotel Hong Kong announces the completion of the first phase of its exciting transformation, with a set of completely redesigned guest rooms and suites now ready to welcome guests. The announcement heralds a new era of luxury hospitality for the Hotel, which is undergoing a complete enhancement of 399 guest rooms and suites, the lobby area, as well as the introduction of a highly anticipated bar ARGO, and lobby café Gallery to follow in June 2021, joining the Hotel's acclaimed Michelin-starred dining collection.
Arca Hotel In Hong Kong To Open Mid-May
The Arca hotel in Hong Kong is scheduled to open its doors next month.
Le Méridien Hong Kong, Cyberport Announces Major Makeover Plans
Le Méridien Hong Kong, Cyberport will temporarily suspend all its services on April 20th, 2021 to undergo a major facelift. The hotel rooms, restaurants and public areas will be completely redesigned and renovated to provide state of the art accommodation, refined dining and superb function space with a target re-opening date in November 2021.