Holiday Inn Kenilworth deployed Eccobell's AI voice agent, cutting reception calls by over 80% in the first week, with upsell commissions now exceeding the technology's cost.
Q Hotels achieved nearly 40% uplift in incremental revenue by training front office staff to upsell systematically at check-in.
The luxury resort will replace fragmented legacy systems with Agilysys's unified platform covering PMS, dining, spa, golf, and residential management.
Study of 2,502 travelers shows 29% of international visitors and 39% of UK residents would avoid destinations with visitor taxes.
The 27-room Welsh hotel replaced outsourced revenue management costing £700-£1,000 monthly with Access's automated RMS software.
Zedwell converts underused London buildings into windowless "cocoon" rooms focused on rest, with new capsule format offering £30 stays to capture spontaneous demand.
Harry Styles tour announcement drove massive search spike for Wembley area hotels, with industry expert providing booking strategies for fans and revenue tips for hotels.
Puorto will advise on AI-facing products including dAirect Connect, which makes hotel websites readable by AI assistants like ChatGPT and Gemini.
London-based group used AI tools via Apaleo's open API platform to automate guest communications, review analysis, and voice bookings across 14 properties.
Byron Fiddler of New Park Manor shares strategies for authentic family hospitality, from pre-arrival guest contact to inclusive spa access and child-friendly dining solutions.
Hotels can repurpose unsold rooms for social causes like supporting unpaid carers, creating community value at minimal cost while strengthening ESG credentials.
IRIS Mobile Ordering helped the luxury hotel handle 100+ orders per shift while improving accuracy and guest confidence for international visitors.
South Place Hotel's VIP pet strategy increased weekend dog bookings from zero to 3-5 rooms, driving higher guest spending and repeat business.
Knowland by Cendyn's London MICE market report shows Corporate segment leads at 48% share, with Training and Education showing highest growth driven by employee upskilling trends.