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Appointment

Troy Richardson has been appointed as Director of Sales and Marketing at Destination Residences Hawaii

Troy Richardson returns to Maui as director of sales and marketing of Destination Residences Hawai‘i, a resort management company specializing in exclusive vacation residences on Hawaii for more than 30 years. Richardson will focus on innovate sales, marketing programs and delivering authentic guest service experiences within its seven resort communities in Wailea and Makena including Wailea Beach Villas, Wailea Elua Village, Wailea Ekahi Village, Wailea Ekolu Village, Wailea Grand Champions, Polo Beach Club and Makena Surf. Richardson served as director of incentive sales at Hilton Waikoloa Village and national sales manager at The Ritz Carlton Kapalua before launching Opus Group International, a full-service meeting and incentive planning company in California. After successfully leading and growing Opus for four years, Richardson returns to Maui. Richardson’s relevant experience also includes roles as vice president of sales at Total Meetings Solutions and Pacific Partners International, and director of sales and marketing for Seaport Marina Hotel, The Riviera Resort, Doubletree, Embassy Suites and Golden Sails in California.

Destination Hotels
Wailea, Hawaii, United States
Appointment

Bonnie Bise has been appointed as Public Relations Manager at Halekulani and Waikiki Parc

In her new role, Bonnie Bise will be responsible for all aspects of public relations and marketing communications for Halekulani and Waikiki Parc. As Public Relations Manager, Bise will plan and direct all traditional, digital, and social media communications strategies. Her prior experience as Sales Manager is a key asset for this position in understanding the key differentiators of each hotel to raise awareness for. With their extensive skills and experience in sales and marketing communications, Halekulani Corporation welcomes Mr. Oneha and Ms. Bise in their new roles effective immediately.

LHW
Oahu, Hawaii, United States
Appointment

Robert Oneha has been appointed as Sales Manager at Halekulani and Waikiki Parc

Robert Oneha’s responsibilities will include the development and implementation of sales and marketing strategies to increase sales for existing and new accounts, conducting educational tours for international travel agents and local corporate clients and growing Australian, Canadian, European and local sales relationships. Prior to joining Halekulani and Waikiki Parc, Robert Oneha held the positions of Senior Account Manager and Key Account Manager while opening the permanent Honolulu office for e-commerce travel company Booking.com. Oneha has also held the positions of Director of Westbound Sales at Roberts Hawaii and Hawaii Market Manager at Expedia, Inc.

LHW
Oahu, Hawaii, United States
Appointment

Mike Cuthbertson has been appointed as Managing Director at Destination Residences Hawai’i

Mike Cuthbertson is the new managing director of Destination Residences Hawai‘i, a resort management company specializing in exclusive vacation residences on Maui for more than 30 years. Its luxury portfolio presents over 270 private homes within seven resort communities in Wailea and Makena including Wailea Beach Villas, Wailea Elua Village, Wailea Ekahi Village, Wailea Ekolu Village, Wailea Grand Champions, Polo Beach Club and Makena Surf. Cuthbertson leads the Destination Residences Hawai‘i’s team in overseeing all the resort properties, expanding guest service experienc e and growing the brand.

Destination Hotels
Wailea, Hawaii, United States
Appointment

Lauren Rawlins has been appointed as Director of Sales and Marketing at Hyatt Centric Waikiki

Kokua Hospitality, an independent hotel management company based in San Francisco, appointed Lauren Rawlins as director of sales and marketing at the Hyatt Centric Waikiki Beach in Honolulu. In her new role, Rawlins has been charged with creating and leading the property’s sales and marketing department, managing all sales, marketing and tourism relations, and working directly with the director of revenue at the 230-room boutique, lifestyle property. Rawlins brings over 15 years of experience in the hospitality industry to the Hyatt Centric Waikiki Beach, which opened in January 2017. At a young age, the Oahu native found her passion for hotels while attending the University of Hawaii’s School of Travel Industry Management. Prior to graduating with a degree in travel industry management, the hospitality professional interned with The Kahala Mandarin Hotel’s catering team and worked full-time in their food-and-beverage department.

Kokua
Honolulu, Hawaii, United States
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Appointment

Barrett De Santos has been appointed as Director of Leisure Sales at Turtle Bay Resort

BENCHMARK®, a global hospitality company, has named Barrett De Santos director of leisure sales for the landmark Turtle Bay Resort, a Benchmark Resorts & Hotels property located on the North Shore of Oahu, Hawaii. Danna Holck, vice president and general manager, made the announcement. Barrett De Santos brings 35 years of sales experience within the Hawaiian hospitality industry to his new position at Turtle Bay Resort. Previously he served as area director of domestic and international sales for Highgate Hotels Hawaii, a role in which he experienced significant success in contributing to revenue growth for the company. Prior to this, De Santos held the position of senior director of leisure sales for Castle Resorts & Hotels. Mr. De Santos is a graduate of Leeward Community College and Travel Academy. He resides in Honolulu.

Pyramid Global Hospitality
Kahuku, Hawaii, United States
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Development Opening

Oahu’s First Autograph Collection Hotel Heralds a New Era in Honolulu

Autograph Collection Hotels, part of Marriott International (NASDAQ: MAR), today announced the grand opening of The Laylow following an extensive $60 million renovation. Bringing the brand's values of vision, design and craft to the island of Oahu, The Laylow joins a distinguished portfolio of more than 100 independent hotels around the world that are exactly like nothing else.

Autograph Collection Hotels
Honolulu, Hawaii, United States
Appointment

Michael Jokovich has been appointed as Area Vice President and General Manager at Andaz Maui at Wailea Resort

Jokovich has been with Hyatt since 1984 and brings more than three decades of experience to the 15-acre beachfront hotel. In his new role, he will oversee daily operations of the hotel and be responsible for managing all operational aspects at the property including sales, marketing, revenue management, food and beverage and future growth efforts. Most recently he was the area vice president and general manager of Hyatt Regency Lost Pines Resort and Spa in Austin, TX, where he oversaw Hyatt branded properties throughout the central US. Prior to that, he was Area Vice President and General Manager at the Grand Hyatt San Francisco.

Hyatt
Wailea, Hawaii, United States
Appointment

Nicole L. Bonenfant has been promoted to Director of Human Resources at Halekulani

Halekulani, the luxurious Hawaiian hotel home to Oahu’s timeless legacy, is proud to announce new hires and promotions made in its Human Resources Department, effective immediately. With her incredible regard for customer and employee satisfaction, Halekulani has promoted Nicole L. Bonenfant to Director of Human Resources. In this new role, Ms. Bonenfant will be responsible for developing and administering Halekulani’s human resources policies, procedures and programs to reinforce the high standard of the company’s culture management, employee relations, training and development, benefits, compensation and organizational development. She will also act as the liaison for employment matters regarding Halekulani in collaboration with the Corporate Director of Human Resources. After having served in a number of other human resources roles since 1996 as Human Resources Assistant, Benefits Administrator and, her most recent position, Human Resources Manager, she is now working alongside her colleagues in the Human Resources Department, the Executive Committee and the hotel managers to further drive corporate awareness and maintain Halekulani’s excellent reputation in employee retention.

Halekulani
Honolulu, Hawaii, United States
Appointment

Colin Clark has been appointed as General Manager at Four Seasons Resort Hualalai

Colin Clark, experienced hospitality leader, has been named General Manager of Four Seasons Resort Hualalai. Clark will oversee the Resort as well as the Residential Community.After receiving his Hotel Business Management degree from Napier University in Edinburgh, Scotland, Clark immediately began his journey in hospitality management at two luxury hotels in Scotland. Shortly thereafter, Clark moved overseas and joined Four Seasons Hotels and Resorts with a management position at The Regent Hotel Hong Kong (formerly a Four Seasons Hotel). Clark grew and affinity for Asian culture and hospitality, staying in the continent for nearly 15 years serving in various leadership roles at The Regent Singapore, A Four Seasons Hotel, Four Seasons Resorts Bali, and the former Four Seasons Hotel Bangkok. A Hotel Manager position at Four Seasons Resort and Club Dallas at Las Colinas brought Clark to the United States, from which he was quickly promoted to General Manager at Four Seasons Resort Hampshire in the United Kingdom.

Four Seasons
Kailua-Kona, Hawaii, United States
Appointment

Albert N. Yoza has been appointed as Financial Controller at Halekulani

Halekulani Corporation, which owns and manages Waikiki hotels, Halekulani and Waikiki Parc Hotel, is proud to announce Albert N. Yoza as the hotels’ new Financial Controller.Prior to joining Halekulani and Waikiki Parc, Mr. Yoza was the Chief Financial Officer of Blood Bank of Hawaii, overseeing all financial aspects of the company and led the completion of a new building project and relocated collection and marketing operations, on-time and under budget. Prior to joining the Blood Bank of Hawaii, he has led the Finance Divisions of the Kahala Mandarin Oriental Hotel, the Kahala Hotel & Resort, Hawaiian Regent and Waikiki Beach Marriott Resort & Spa.

Halekulani
Honolulu, Hawaii, United States
Appointment

Ryan Nomura has been appointed as Director of Outlets at Pacific Beach Hotel

Ryan Nomura serves as Director of Outlets where he oversees all front-of-house operations. Nomura previously held the position of Category Manager with HFM Foodservice and before that was a Project Coordinator and Restaurant Guest Service Manager at Disney’s Aulani Resort and Spa on Oahu. He has held additional leadership roles at restaurants and hotels on Oahu including General Manager at Sergio’s Italian Table, Chef de Partie at Stage Restaurant, and Restaurant and Beverage Manager at Hilton Hawaiian Village. A Maui native, Nomura holds a bachelor’s degree in English from the University of Hawaii at Manoa.

Highgate Hotels, L.P.
Honolulu, Hawaii, United States
Appointment

Rhoderika Miranda has been appointed as Senior Catering Sales Manager at Pacific Beach Hotel

Rhoderika Miranda serves as Senior Catering Sales Manager with nearly two decades of hospitality industry experience, Miranda previously served as Senior Account Executive at Wailea Beach Marriott Resort and Spa on Maui. Before that, Miranda held roles of Executive Meeting Manager at the Renaissance Ilikai Waikiki Hotel and Catering Sales Event Manager for the Radisson Hotel West Los Angeles and the Mariana Del Rey Hotel in California. Miranda holds a bachelor’s degree in communications from John Carroll University.

Highgate Hotels, L.P.
Honolulu, Hawaii, United States
Appointment

Leon Bolivar has been appointed as Marketing Manager at Pacific Beach Hotel

Leon Bolivar serves as Marketing Manager where he manages the strategic planning and execution of all hotel marketing and promotions initiatives and projects. With a seasoned marketing background, Bolivar previously served as a Senior Digital Advertising Specialist at Hawaii News Now and before that accumulated nearly 10 years of experience as Global Marketing Manager at Springer Science + Business Media and Marketing Manager for RED |Sony Music Entertainment, both in New York City. Bolivar holds a bachelor’s degree in communications from Northeastern University.

Highgate Hotels, L.P.
Honolulu, Hawaii, United States
Appointment

Alexandra Nagelvoort has been appointed as Assistant Director of Finance at Pacific Beach Hotel

Alexandra Nagelvoort serves as Assistant Director of Finance where she is responsible for the day-to-day finances of the property. With more than eight years of finance experience in the hospitality industry, Nagelvoort was previously an Accounting Manager II at Aqua-Aston Hospitality in Honolulu where she oversaw the Surfjack Hotel & Swim Club on Oahu and provided support to Kauai Beach Hotel. Nagelvoort holds bachelors of science degrees in Management and Information Technology from Virginia Polytechnic Institute and State University.

Highgate Hotels, L.P.
Honolulu, Hawaii, United States