Rikki Grace has been appointed as Sales Manager at Hilton Waikoloa Village
A familiar face at Hilton Waikoloa Village, Grace began her career at the resort as an intern while attending Washington State University where she graduated with a Bachelor of Liberal Arts degree with a concentration in Public Relations and a minor in Hospitality Business Management. Grace found continued success at the resort in the human resources department. In her most recent role of training manager, Grace lead all Management Training Programs, achieved “green” on the Hilton Waikoloa Village Balanced Score Card Training Index every year as training manager, received a perfect score on the resort’s Quality Assurance Audit Training Documentation section for three years, and led the bi-monthly Business Partners’ Orientation for all on-property vendors.