These capabilities align with findings from Inn-Flow’s recently released industry survey and eBook examining hotelier expectations for AI in back-office operations. ... The research found that hotel owners and operators are particularly interested in AI solutions that improve financial accuracy, reduce manual work and provide clearer visibility into labor costs and operational
lifestyle and luxury hospitality sector. ... A New Definition of Luxury Value The future of hospitality is not found in pushing an already-taxed ADR. It is found in a deeper, more exact understanding of intent, purpose, and asset yield.
InterContinental Seattle's Les Clefs d'Or concierge explains how human judgment and relationships remain essential in luxury hospitality despite AI advancement. ... And in that sense, AI may actually make concierges more valuable, not less.
Maybe the pilot light is on all the time, but when these leaders entered the building, they dialed up the hospitality vibe and shared it during every encounter, be it in the back corridors or in the front ... When the door opened, in walked one of the department heads fresh out of the hospitality class I had just delivered.
, improve skin tone and promote deep healing, all in a relaxing, 20-minute session. ... “Well-tech” refers to the integration of science-backed wellness technologies—such as red light therapy, vibroacoustic treatments, and AI-powered relaxation systems—into hospitality experiences.
Entitled “Tech & AI in Hospitality,” the session will explore how artificial intelligence is beginning to influence hospitality workflows, from reducing manual accounting and reporting tasks ... “In hospitality today, the real question around AI isn’t whether the technology exists or how it works. It’s whether it actually improves performance,” said Erhart.
Most recently, he served as Chief Product & Technology Officer at Conexiom, where he helped scale the company to $40 million in ARR while transforming the platform into a cloud-native, AI-enabled solution ... Ani Gujrathi, Chief Technology & Product Officer at Otelier Building the Modern Data Foundation for Hotel Operations in 2026 In 2025, Otelier refreshed and relaunched two flagship products – TruePlan
Availability, room details, policies, and rate information are retrieved in real time from the hotel’s operational systems and delivered into AI environments in a structured format. ... “Hotels should win in the AI era by keeping control of their inventory, pricing, and guest relationships.
Indianapolis’s hospitality market is geared for a surge in the first half of 2026 with the Indy 500 and basketball’s NCAA Final Four National Championship. ... Hotel demand is in the fast lane in Indianapolis This potential is clearly showing up in our forward-looking demand indicators which look closely at hotel OTA and metasearch .
In this shift, hotels will compete for inclusion in a traveler's short list of AI recommendations—requiring a stronger digital footprint, more integrated data, and AI-native commercial and operational ... Only 2.9% of full-time employees in travel and tourism possess AI skills, compared with 21% in tech and media, although AI-skilled hospitality roles are growing nearly 5% year over year.
with voice AI rather than a human employee, according to a new study from researchers in the Penn State School of Hospitality Management . ... “Even small design features — like whether customers interact with a human, an AI voice or AI with an avatar — can change decision making in meaningful ways.
Hotels (MJH) Executive Conference in Providence, R.I., to discuss one of the most talked-about and fastest-emerging topics in hospitality: Agentic Hotel Distribution . ... Becoming Fluent in AI, Not Fearful Brewer’s goal is to make hotel leaders fluent with AI rather than fearful of it.
Omni will deploy AI messaging and digital compendium technology across 50+ properties to automate guest communication in 100+ languages. ... Omni Hotels & Resorts operates in more than 50 unique destinations across the United States, delivering upscale hospitality rooted in local culture and service excellence.
This marks the firm's first acquisition for its Strategic Income Fund launched in late 2025 and validates AWH's data-driven AI-enhanced approach to identifying high-potential investment assets in premium ... A 90-minute drive from San Francisco, the town was voted the eighth best small city in America in Conde Nast's Readers' Choice Awards in 2024.
International visitor spending in the US is projected to fall from $181 billion in 2024 to $169 billion in 2025, forcing hotels to pivot to domestic tourism. ... International visitor spending in the U.S. is projected to fall from $181 billion in 2024 to approximately $169 billion in 2025 (World Travel and Tourism Council, 2025) .
lifecycle of hospitality assets in the United States and abroad. ... He has been ranked by Chambers USA in Leisure & Hospitality from 2022 to 2025 and recognized by Best Lawyers in America® for 2026.
The invitation-only symposium on February 19, 2026 will focus on AI integration in luxury hospitality marketing and revenue optimization strategies. ... focused on how leading hospitality brands are shaping guest experience and strategic digital ecosystems in an AI‑first era.
By The Sea Resorts' Panama City Beach properties now use Canary's mobile check-in, AI messaging in 100+ languages, and digital compendium to streamline guest operations. ... Mobile-first workflows simplify check-in and checkout, while AI Guest Messaging connects with guests in real time across 100+ languages.
advisor in placemaking and place marketing, specializing in strategy and research for destinations, real estate developers, and hospitality operators. ... Strategic Implications for Hospitality and Real Estate The report, developed in collaboration with architecture and design firm Hart Howerton, outlines five imperatives for destinations, developers, and
, signaling that broad adoption of AI in hospitality is already here. ... AI Is Already Delivering Operational Value Of those owners and developers who have already adopted AI in some form, the common uses are for driving operational efficiency (64%), energy efficiency (54%)