Accor and Uber Announce Multi-market Loyalty Partnership
The partnership launches in seven markets including France, Germany, and UAE, allowing ALL Accor members to earn points on Uber rides and deliveries.
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The Earn and Burn Challenge for Aspirational Flagged Hotels
The article explores how luxury hotels face revenue challenges when loyalty program members earn points at cheaper properties but redeem them at high-end hotels, reducing ancillary spending.
By Adam Mogelonsky and Larry Mogelonsky
Shiji expands mobility across the entire guest journey, connecting through a unified platform
Shiji's Move framework unifies PMS, POS, and payment systems on mobile devices, allowing hotel staff to serve guests anywhere on property without returning to fixed terminals.
World of Hyatt Updates Award Chart While Preserving the Transparency Members Expect
Hyatt expands its award chart from three to five redemption levels per category while maintaining fixed point thresholds instead of moving to dynamic pricing.
HOSPITALITY X redefines hotel operations through Shiji full-stack adoption
Four German hotels transitioned from Lindner to HOSPITALITY X management with Shiji's cloud PMS replacing legacy systems across all properties.
Marriott Bonvoy Recognized as the World's Leading Hotel Loyalty Program by The Points Guy
The Points Guy Awards selected winners through expert panels evaluating programs on value delivery, with Marriott Bonvoy adding citizenM and Outdoor Collection brands in 2025.
Hampton by Hilton Named No. 1 Hotel Franchise on Entrepreneur’s Franchise 500®, Extends Record 17‑Consecutive Year Run
Hampton leads 12 Hilton brands recognized in Entrepreneur's rankings, with over 3,100 hotels across 46 countries driving the achievement.
Europe’s Check-In Crisis: How a Made-in-Europe POS-Integrated Self-Service Kiosk Is Redefining the Hotel Arrival Experience
Kiosk.eu offers Made-in-Europe self-service check-in kiosks with POS integration to address staffing shortages and guest expectations across European hotels.
Accrual Accounting for Hotels: How Fairmas Improves Financial Performance
Fairmas software addresses hotel accrual accounting complexities by providing integrated departmental P&L analysis and drilldown capabilities within one system.
By Kinza Raheel, International Marketing & Communications Manager, Fairmas GmbH
Hotel Industry Testifies Before Congress on How Franchising Creates Small Business Success
Hotel franchise owner Tina Patel testified before Congress supporting the American Franchise Act, which would establish a joint employer definition to protect the franchise model.
Why We Gather: Hilton Reveals Behavioral, Emotional and Cultural Drivers Defining 2026 Meetings and Events
Hilton's research of 3,000+ attendees across the US, UK, and India reveals that 84% want to bring their authentic selves to work events, while 67% feel less engaged without proper downtime.
Mateja Simic Crowned World’s Best Receptionist by Bucherer 2026
Mateja Simic from The St. Regis Doha won the 30th annual competition, assessed through front office role plays and back office operational evaluations.
HVS Europe Hotel Transactions Bulletin - Week Ending 16 January 2026
Weekly roundup covers eight major European hotel transactions totaling over £400 million, led by Criterion's £220 million St Giles London acquisition.
The Hotel Owner AI Playbook and Toolkit
The playbook shows hotel owners how AI can protect EBITDA, improve cash flow predictability, and defend valuation multiples through early signal detection and owner-level interventions.
Mews dominates HotelTechAwards, winning Best PMS for the third year running and Best POS
Mews achieved a perfect 100 HT Score and expanded recognition across multiple tech categories including POS, housekeeping, and revenue management through recent acquisitions.
HVS Europe Hotel Transactions Bulletin - Week Ending 09 January 2026
HVS reports 13 major European hotel transactions in early January, including Riu's £290M acquisition of Westminster Hotel London and multiple Spanish deals.
HVS Asia Pacific Hospitality Newsletter - Week Ending 9 January 2026
Weekly roundup covers major Asia Pacific hotel transactions totaling over AUD1.2 billion, led by Blackstone's Hamilton Island acquisition.
Cloudbeds Earns Multiple Honors at the 2026 HotelTechAwards, Reinforcing Its Leadership in Hospitality Technology
Cloudbeds won Best Hotel Management Software and earned finalist status in four other categories based on verified hotelier reviews across 200+ global solutions.
Shiji expands F&B technology footprint in Singapore with Infrasys POS deployment at MICHELIN Bib Gourmand Restaurant Chen’s
Shiji deployed its Infrasys POS system at MICHELIN Bib Gourmand winner Chen's restaurant to handle high-volume operations with faster order processing.
Hospitality as a force for good: lessons from a refugee
Syrian-Armenian refugee Armen Melkonian shares how hospitality principles guided his journey from war-torn Syria to hotel industry success in the Netherlands.