Inn-Flow won first place in both Hotel Accounting Software and Workforce Management categories, advancing from second and third place rankings in 2025.
Lighthouse swept four categories for the sixth straight year while integrating acquired Hotels Network into unified platform serving 80,000+ hotels.
Australian hotels lag in AI readiness despite growing demand, but can succeed by partnering with tech experts rather than building in-house expertise.
TrustYou hired Jenna Xue and Jasmine Leong to lead APAC marketing and business development as part of doubled regional investment.
Google's 2025 AI integration across Search, Ads, and Analytics requires hotels to merge organic and paid strategies with real-time content updates to compete for direct bookings against OTAs.
The article focuses on predictive analytics and machine learning applications for demand forecasting and competitor analysis, with Australian hotels reporting 15% booking increases for July-August.
The $30M investment from Five Elms Capital will fund global expansion, AI feature development, and enhanced payments capabilities for the spa software provider.
LodgIQ promotes its Advanced Pickup Analytics module that provides 12-month booking pace visibility, claiming to help one client achieve +12% occupancy and another reach 97% forecast accuracy.
The article details how hackers exploit hotel staff's helpful nature through phishing, vishing, and impersonation tactics, with AI deepfakes making attacks more sophisticated.
Hotels must prepare for AI-driven guest discovery that prioritizes data consistency over search visibility, fundamentally changing how travel decisions are made.
Analysis covers six key trends including AI adoption, destination hotels, luxury-budget performance gaps, and outdoor accommodations shaping 2026.
PwC survey finds 91% of Middle East hospitality leaders piloting AI solutions, but only 3% achieving enterprise-wide deployment.
The article outlines three technical pillars needed to move AI agents from pilot programs to production-ready systems in enterprise environments.
HospitalityNet will launch a new website in January and run a year-long AI campaign while providing a curated calendar of 2026 industry events.
Analysis suggests housekeeping and kitchen roles will be among the last to be automated due to complex physical tasks and lower wages compared to high-skill positions.
The article argues that 2026 success requires integrating experience design into operations from the ground up, rather than treating it as an overlay.
The article presents 12 operational practices hospitality businesses should abandon, from over-relying on AI to treating customer service as a cost center.
Mews report examines how generative and agentic AI will transform guest booking processes and hotel operations by 2026, with data quality becoming crucial for visibility.
London leads global travel while Madrid and Alicante saw strongest growth at +10%, with Chinese cities dominating APAC gains.
The playbook helps hotel IT leaders use AI as a strategic tool to translate technical risks into business impact and shift from cost center to value generator.