Dubai introduces contactless hotel check-in technology
Dubai's government launches citywide biometric check-in system across 820 hotels, allowing guests to complete formalities on mobile phones and bypass front desk queues.
Dubai's government launches citywide biometric check-in system across 820 hotels, allowing guests to complete formalities on mobile phones and bypass front desk queues.
Survey of 27 hotel technology suppliers reveals AI will disrupt five key areas by 2026, creating a two-speed industry between AI-ready and legacy properties.
Poll reveals 89% want the $1.5 billion annually diverted from TSA security fees returned to fund modern screening technology and reduce airport delays.
UrVenue will demo its UrResort PXMS at ILHA INSPIRE 2025, showcasing technology that centralizes booking for all resort experiences and amenities.
Oracle/Skift survey shows 70% of guests prefer human interaction despite 34% of hotels being heavily invested in contactless tech.
The article explains how hub-and-spoke system architecture enables hotels to unify guest data for personalized service and revenue optimization through API integration.
The piece explains why hotels with modern cloud architecture will benefit most from the shift to agentic AI that can automate complex workflows.
VenueSuite data shows responding to meeting requests within 30 minutes increases conversion rates by up to 60%.
Alexander Limpert discusses GuestReady's 10+ acquisitions and RentalReady's AI platform that helps smaller operators automate operations while maintaining human connection.
Amadeus forecasts six major travel trends for 2026, from pet-friendly innovations and AI-powered trip planning to personalized hotel rooms and new long-haul aircraft routes.
The German hotel group integrated Flexkeeping's tools with Mews PMS to remotely monitor outsourced cleaning across its reception-free properties.
AETHOS consulting identifies five critical competencies hotel executives need for 2026, as tightened capital, labor shortages, and tech demands reshape leadership requirements.
Ireckonu warns that global hotel chains may face regulatory crackdowns for storing Chinese guest data outside the country, violating local residency laws.
The study of 34 million GHA DISCOVERY members shows travelers will prioritize personal expression over destinations, with leisure trips averaging 6 vs 4 business trips.
IHG approves Agilysys InfoGenesis POS across all brand segments globally, expanding their technology partnership beyond select properties.
Shiji Q3 2025 data shows positive staff mentions boost hotel review scores by 0.5-0.6 points globally, proving human connection drives guest satisfaction even as AI handles routine tasks.
LodgIQ adds advanced pickup analytics, real-time PMS integrations, and mobile capabilities to help revenue managers shift from daily pricing tasks to strategic commercial oversight.
Pertlink will provide IT infrastructure for seven planned 312-meter spherical resort destinations across global markets including Spain, China, and the US.
The author argues hotels must respond to inquiries within five minutes to capture 100% lead quality, with response effectiveness declining exponentially after that.
Analysis of IDC's 2025 PMS MarketScape reveals how property management systems evolved from cloud migration tools to AI-driven intelligence platforms that unify hotel operations.