Hotel Architect AI Playbook and Toolkit
Pertlink's manifesto advocates for AI as a design discipline to prevent operational failures by testing scenarios and exposing risks during the planning phase.
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Business Continuity Playbook
The protocol enables hotels to maintain operations during system outages through coordinated departmental procedures and offline tools.
AI hiring is here. It’s making companies — and job seekers — miserable
Research on tens of thousands of job applications shows AI-generated cover letters led to lower hiring rates and reduced starting wages as companies lost confidence in application materials.
'Every day something's coming down the pipe': How the CEO of Booking Holdings responds to a crisis
Booking Holdings CEO Glenn Fogel shares his crisis management playbook after navigating 20+ years of global disruptions including 9/11, pandemics, and wars.
The Smart Office Manager AI Toolkit
Pertlink's toolkit provides practical AI frameworks using ChatGPT and similar tools to help managers improve decision-making in hiring, planning, and operations.
HotScore Analytics Reports Sustained Growth in Hotel Quality and Accelerates International Expansion
The AI-powered platform analyzed 500,000+ reviews across 1,200+ Bulgarian hotels and successfully piloted in Paris with 800,000+ reviews.
AI in Travel: Building an AI-Integrated Guest Experience Across Travel Sectors
The article examines how AI travel apps are challenging traditional OTAs while creating opportunities for operators to address labor shortages, margin pressure, and demand volatility through integrated systems.
By Emma Näpänkangas, M.Sc. Student in Hospitality Management, EHL
Cheers to 25 Years of Gratitude and Growth
Agency founder DJ Vallauri reflects on 25 years of business growth, thanking long-term team members and hotel partners while highlighting $6,000+ in charitable donations.
The Concierge AI Playbook and Toolkit: Protecting the Art of Luxury Service
Pertlink's toolkit provides luxury hotels with structured AI prompts for concierge operations, maintaining human oversight while standardizing service excellence.
First Hospitality’s Outlook: What’s Next for Hotel Stays in 2026
First Hospitality outperformed industry benchmarks in 2025 with +3% occupancy growth and plans AI-driven search optimization tools for 2026.
Alexander The Guest visits the World’s first AI restaurant in Dubai
Chef Aiman AI analyzes texture, acidity, and umami data to create unique flavor combinations at the Kempinski Downtown Dubai location.
The AI Tech Sellers Toolkit - Selling AI To Hotels
The toolkit addresses the gap between AI vendors' feature-focused pitches and hotels' needs for operational certainty and financial justification.
Elevating the Guest Journey: deLuna Hotels Taps Canary Technologies for Seamless Stays
deLuna Hotels implements Canary's AI-powered platform across its portfolio, adding real-time messaging in 100+ languages and mobile check-in capabilities.
The Future of Hotel Asset Management in Europe
Based on 22 industry interviews, the analysis reveals 100% of European property owners see growing HAM relevance, driven by competitive markets and the shift toward franchise models.
By Philippe Masset and Heinz Hartweger
From sustainability to sleep tourism and convenience to connectivity: five essentials shaping the future of the Middle East’s hospitality sector
The conference brought together 1,600 leaders with $975M in business opportunities, revealing five trends reshaping Middle East hospitality beyond traditional room-based models.
The Silent Revolution: How Every Hotel Website is Becoming an Actionable Endpoint for AI
This vision proposes layering AI intelligence on existing websites using structured data and natural language processing, eliminating the need for custom APIs.
By Brad Brewer, Chief AI Officer, Agentic Hospitality
Houston Hotel Submarket Performance: Nominal Gains and Real-Dollar Context
HVS analysis shows Houston hotel submarkets posted 15% RevPAR growth in 2024 but remain only modestly above 2019 levels when adjusted for inflation.
By Bunmi Oyinloye, Senior Vice President, Leader - Houston Office, Houston, HVS
Stayntouch Accelerates Cloud PMS Performance with Gen-2 Infrastructure Enhancements and Advanced AI Features
Stayntouch's Gen-2 platform delivers 30-35% faster performance and 50% quicker issue resolution, powered by AI development tools and enhanced reporting.
The Chief Engineer's AI Playbook
Pertlink's guide provides Chief Engineers with practical AI applications for maintenance, energy optimization, and compliance without technical complexity.
Hotelogix caps 2025 with strong growth, market leadership, and turns EBITDA positive
The cloud PMS provider now powers 400,000+ rooms in India and achieved 35% enterprise segment growth by expanding AI features and compliance capabilities.