Study of 34,000 booking requests reveals conversion drivers vary by demand period, requiring hotels to adapt pricing and marketing strategies rather than rely on static averages.
Evolution Hospitality takes over the 82-room Art Deco property from FullG CRE Investments, which also manages the company's Talbott hotel in Chicago.
1912 Hotels will review positioning and potential repositioning of the 78-room property located opposite Vienna's Raimund Theater.
The firm completed $200 million in debt-free DST acquisitions in 2025, including an Omaha extended-stay hotel and Manchester industrial facility.
Hotels.com data reveals travelers are booking eclipse destinations 18 months early, with some locations seeing 445% search increases.
Hotel franchise owner Tina Patel testified before Congress supporting the American Franchise Act, which would establish a joint employer definition to protect the franchise model.
Patel served as AAHOA's second chairman and built the SREE Hotels portfolio to over 30 properties while mentoring thousands of hoteliers.
The hotel group plans 13 new openings through 2029, including its first Asian property in Vietnam and expansion into New York, with €1.1 billion in committed investments.
For a long time, stability was the goal.
Hilton's survey of 14,000+ travelers shows 56% prioritize rest and emotional well-being over destinations, prompting hotels to market experiences rather than amenities.
The integrated platform eliminates booking engine transaction fees and bundles multiple vendor capabilities into one solution to reduce hotel distribution costs.
Arctic SnowHotel in Rovaniemi operates just 3.5 months annually but maintains year-round profitability through strategic planning and technology that works in sub-zero temperatures.
Dylan Cole and Nick Ellis explore how Australian hoteliers leverage guest data for direct bookings and on-property spend in a high-cost operating environment.
Perth hit 96% occupancy with record ADR of AUD409, while Adelaide saw RevPAR surge 326% year-over-year during the cricket series.
ISHC and The BHN Group seek nominations for professionals 35 and under working in Caribbean and Latin America hospitality markets.
Meliá signed 51 new hotels representing 9,200 rooms in 2025, with 78% of pipeline properties in premium and luxury segments across 44 countries.
Global guest satisfaction rose to 86.7% despite record tourist arrivals, with 3-star and 4-star hotels driving growth while luxury segment gains slowed.
Restaurants rely on satisfied customers for repeat visits, leading many to continuously raise their service standards to meet and exceed customers’ expectations. However, service quality that is too high can backfire, with behaviours such as kneeling and excessive politeness arousing suspicion and discomfort in diners. Filling a research gap and providing practical guidance for restaurant managers and operators, Dr Yuchen Xu and Professor Catherine Cheung of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU), working with two co-authors, offer a novel theoretical lens for examining how customers respond to such “over-service” in restaurants.
Los Angeles occupancy remains below pre pandemic levels due to entertainment strikes, soft leisure demand, weak international travel, and 2025 wildfire disruptions. However, the region’s diverse economy positions it for recovery, aided by the 2026 FIFA World Cup. Entertainment production and international air travel are expected to stabilize, while ADR should grow.
CoStar data shows 2025 marked the first year since 2020 with declining occupancy (-1.2%) and RevPAR (-0.3%), though ADR grew 0.9% nationally.