Author presents a three-layer Commercial Convergence Model to fix strategic misalignment between sales, marketing, and revenue departments using shared metrics and decision frameworks.
Under new CEO Michael Bennett, Cendyn has restructured its go-to-market approach around former hotel operators, adding managed services and commercial consultation measured by customer revenue outcomes.
Accor gathered 270+ franchise partners and owners in Sydney to discuss growth strategy, investment trends, AI-driven efficiencies, and loyalty, covering its 420+ Pacific properties.
A new h2c study finds 86% of European hotel chains use AI but 80% lack a formal strategy, with skills gaps and poor data infrastructure blocking meaningful outcomes.
Cloudbeds analyzed 32 million bookings across 180 countries, finding dorm ADR fell 8.2% while OTA share rose to 73.7% globally, with cancellation rates more than double those of direct bookings.
Q1 2026 U.S. hotel data from ~5,000 properties shows ADR up 6%, RevPAR up 8.7%, and GOP margin up 4 points, but the Q2-Q4 forecast signals a revenue reset with RevPAR expected to fall 1.3%.
Mews and SiteMinder are embedding SiteMinder's distribution engine natively into the Mews Operating System, giving hotels access to the world's largest distribution network without leaving their PMS.
Reviewpro data from Jan–Apr 2026 shows improving scores in Mexico's three FIFA World Cup host cities, but recurring guest complaints about maintenance, connectivity, and low review response rates signal operational gaps ahead of peak demand.
CBRE Hotels SVP Nicole Nguyen outlines three trends shaping Canada's 2026 summer hotel season: FIFA World Cup demand, rising domestic and international tourism, and record new supply crossing the 1.5% mark.
dailypoint's CDP is now live at Serena Hotels (30+ properties in Africa and Asia) for loyalty modernization, and at Mirror Lake Inn in New York, where it generated over $200K from a single email campaign.
Maestro PMS will exhibit at HITEC 2026 in San Antonio (June 15-18, Booth #2038), showcasing a unified platform with new mobile check-in, spa/wellness integration, BI analytics, and gift card tools for independent hotels.
Hotels must shift from selling rooms to curating experiences, creating revenue streams that don't depend on occupancy through experience marketplaces and destination expertise.
Opinion piece arguing Southeast Asia hoteliers can cut OTA dependency from 65-70% to 35-40% within 18 months using AI chatbots, behavioural triggers, and direct-rate advantages now available for under $50/month.
Google's Universal Commerce Protocol now lists hotel booking as a retail vertical alongside Nike and Walmart, raising structural questions about whether lodging's complex cancellation, pricing, and merchant-of-record rules can survive a retail-shaped commerce rail.
The author argues hotels don't have a data shortage but a signal interpretation problem, with GMs overwhelmed by metrics that lack the intelligence layer needed to drive daily decisions.
Cogwheel Marketing & Analytics, a hospitality-focused marketing firm, ranked No. 32 on the Inc. Regionals Rocky Mountains list with 137% revenue growth between 2022 and 2024.
Every public lodging company beat Q1 2026 estimates, 11 of 14 raised full-year guidance, but Middle East drag and World Cup underperformance risk cloud the H2 outlook.
Coastal hotel owners are ceding USD 67B in marine excursion revenue to third-party operators, with uncaptured value estimated at EUR 2.3–9.2M per property when capitalized at a 6.5% cap rate.
FPG argues that frontline employees outperform digital upsell tools in on-property revenue conversion, citing a Bali hotel achieving 6% RevPAR growth and a Singapore agent generating $80K in upsell revenue.
U.S. hotels posted RevPAR of $117.93 (+5.4%) for the week of 10-16 May 2026, with Orlando leading Top 25 Markets on occupancy gains and San Francisco recording the strongest ADR growth.