Byron Fiddler of New Park Manor shares strategies for authentic family hospitality, from pre-arrival guest contact to inclusive spa access and child-friendly dining solutions.
Warburg Pincus will invest up to ₹960 crore in Fleur while acquiring APG's 41% stake, creating separate asset-light and ownership platforms.
Tambourine redesigned nine websites for Pennsylvania's Settlers Hospitality, unifying the independent group's digital presence across hotels, restaurants, and retail.
South Place Hotel's VIP pet strategy increased weekend dog bookings from zero to 3-5 rooms, driving higher guest spending and repeat business.
Crown Resorts will deploy mobile check-in, AI messaging, and digital upselling tools across properties to modernize guest touchpoints without requiring app downloads.
Aztech Digital will exclusively distribute RateGain's UNO VIVA AI voice agent across Greece and Cyprus, targeting seasonal hotels facing staffing challenges.
The European hostel chain acquired former Accor properties for freehold ownership, converting them into 1,218 beds across 303 rooms by Q1 2027.
The piece argues that wooden key cards with city-themed designs create memorable guest experiences through tactile materials and thoughtful craftsmanship.
Mews report examines how generative and agentic AI will transform guest booking processes and hotel operations by 2026, with data quality becoming crucial for visibility.
A former hotel executive recalls lessons in leadership and respect during a 1989 corporate conference at The Empress Hotel following its major renovation.
Kennedy Training Network launches 2026 webcast series with three sessions focusing on hospitality culture, luxury service delivery, and group sales techniques.
Mascarenhas brings 16 years of hospitality experience spanning operations, revenue management, and hotel technology sales to drive Fairmas expansion across the US and Canada.
The new feature delivered double-digit RevPAR growth and saved 20+ hours monthly in manual reporting for a boutique hotel case study.
India's hotel sector hit 72-74% occupancy in November 2025 with ARR growth of 15-17% month-over-month, driven by metro cities like Pune and Chennai.
The delay prevents tariff increases on furniture and cabinetry that account for 15-20% of hotel renovation costs, affecting small business owners' capital planning.
Six operating Wink properties converted to Unscripted by Hyatt, expanding Hyatt's Vietnam portfolio from four to ten hotels with 2,000+ rooms.
Thailand's international visitors fell 7.25% year-over-year to 31.9 million through November, with Chinese arrivals down 34% as competition intensifies in Bangkok's 83,000+ key hotel market.
Industry reports predict AI will enable hotels to cut emissions by 24% and reduce food waste by up to 69% through smart sensors, predictive analytics, and automated optimization systems.
Post-pandemic Thailand faces 83,000+ rooms in Bangkok alone with 751 more keys opening by 2025, driving strategic repositioning over organic recovery.
The wife of Marriott Chairman Emeritus Bill Marriott died at 90 after 70 years of marriage, having been central to the hotel family's legacy.