Maestro PMS enhanced its gift card module with customizable designs and cross-property redemption to boost loyalty and revenue during peak gifting seasons.
Mews' new report outlines how autonomous AI agents will coordinate hotel revenue, operations, and guest services while keeping humans in control of hospitality delivery.
GCSTIMES offers free custom theme proposals and design consultations to help hotels create cohesive brand experiences through sustainable amenities.
The article argues hotel F&B success depends on investing in people through career development, ongoing training, and technology that enhances rather than replaces human connection.
Analysis challenges the assumption that growing loyalty membership numbers indicate true brand loyalty, arguing guests are loyal to specific innovative brands rather than entire hotel groups.