Fliggy goes live with bookings via AI interface
Fliggy's AI bookings surged 800% during Spring Festival, with attraction tickets up 24-fold as consumers shift from AI search to task execution.
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Lobby secures USD 2.2M to expand its AI Booking Platform across the travel industry
The startup raised funds from Founderful to expand its AI platform that processes group booking emails in 30 seconds, reducing response times by 75% and boosting conversion rates up to 15%.
Lobby and Founderful
Bridging the gap between data and strategy in Revenue Management
AI Wizard positions itself as a solution to bridge communication gaps between data-heavy revenue managers and commercial leadership teams.
By Samuel Johnson, Head of Operations, LodgIQ™
Managing Travel Disruption with Intelligent Operations
AI systems now help hotels anticipate sudden demand spikes from flight disruptions by analyzing airline data and passenger patterns in real-time.
Will AI Bring Hotel General Managers Back to the Lobby?
The author argues AI's greatest value will be freeing hotel managers from administrative tasks to focus on guest and staff relationships.
By Andrew Carey, Chief Executive Officer, Newport Hospitality Group
Lighthouse Named to Fast Company's Annual List of the World's Most Innovative Companies of 2026
Lighthouse earned recognition for launching AI tools including a ChatGPT booking app and revenue optimization agents serving 80,000+ hotels globally.
CHTA Announces Second Annual Direct Booking Summit, Caribbean
The May 2026 summit at Sandals Grande Antigua will focus on AI-driven marketing, conversion optimization, and reducing OTA dependency for Caribbean hotels.
Why AI Success in Hotels Now Depends on Measurable Results, Not Momentum
The article argues hotels must shift from AI experimentation to measurable operational improvements, focusing on defined performance targets and consistent system adoption.
By Steven Moore, Chief Executive Officer (CEO), Actabl
RobosizeME Launches Comprehensive New Website to Help Global Hotel Groups Reclaim Millions in Costs Through Workflow Automation
RobosizeME's new website showcases workflow automation solutions already deployed in 5,000+ hotels, saving 200,000 manual work hours annually.
The Quiet Signal Hotels Keep Missing And Why It Is Changing Everything
Hotels miss crucial guest insights by focusing on responses rather than interpreting subtle behavioral signals across all touchpoints.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach
TrustYou and HSMAI APAC Expand Strategic Partnership to Drive AI-Powered Guest Insights Across Asia-Pacific
TrustYou will contribute AI expertise through HSMAI APAC's educational platforms and the Commercial Strategy Conference in Singapore this May.
Hotel Truths: From AI Concierges to Five-Star Myths
Hospitality experts discuss common development pitfalls, AI's impact on service, the declining relevance of star ratings, and how luxury definitions are evolving.
Putting the AI into the FIFA World Cup
Analysis explores how AI could help coordinate the complex multi-stakeholder ecosystem around World Cup 2026 amid geopolitical tensions, rising costs, and operational fragmentation.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
The AI search shift is here, and the window to act is now
Lighthouse launches Connect AI app in ChatGPT's marketplace, giving hotels direct booking presence in AI conversations that bypass OTAs.
Hotel AI Adoption Surges with 82% Expanding Use in 2026
Survey of 400+ hotel tech decision-makers shows 85% will allocate at least 5% of IT budgets to AI tools in 2026.
From AI agents to front desk: How to personalize the guest experience with both
The podcast explores bridging the gap between guest data collection and actionable insights, examining how AI agents will transform travel booking and personalization.
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Robust Investor Confidence: 86% of Investors Back European Hotel Investment in 2026
Cushman Wakefield survey of major investors finds Southern Europe and gateway cities most attractive for hotel investment this year.
How agentic AI will self-assemble the enterprise stack
The article explores how AI agents will enable continuous, self-optimizing enterprise systems, shifting CIO focus from technology implementation to governance and cultural readiness.
How NVIDIA Is Clawing Its Way Into the Hotel Industry
NVIDIA's OpenClaw and NemoClaw aim to deploy specialized AI agents for hotel operations like guest messaging, RFP processing, and maintenance coordination.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Omnam Group Enters a New Era with a New Brand Identity and Integrated Capabilities Ahead of Major European Hotel Openings
The European developer manages a €2.6 billion pipeline including The Lake Como EDITION and Baccarat Florence, adding AI-powered guest technology and in-house design capabilities.