What's included in a room rental? ... AI can help generate this content, and it also makes the site more visible in the kind of conversational, question-based searches that now dominate how people research venues.
The Middle East hospitality industry is witnessing a remarkable shift in leadership, innovation, and workplace culture, with women increasingly taking center stage in shaping the future of hotels, restaurants ... The women featured in this year's PowerList are contributing significantly to the growth and evolution of the Middle East hospitality industry.
reinvestment programme, an ambitious approach to AI-optimised content, the brand's response to the disruption caused by the conflict in the Middle East, and a clear-eyed vision for growth through 2030 ... In Fiji, a tribe from Vanuatu performs the traditional firewalking ceremony in an outdoor amphitheater built specifically for the purpose.
As Wellness Director and Sleep Certified Coach at a mid-size chain, I see sleep disruption as an operational and revenue lever—not just comfort. Your data aligns with ours; the gap is systematic technology integration, not awareness.Three Tactical Recommendations:1.
The AI in Hospitality Lexicon states this without softening: Garbage In, Garbage Out. ... This article is based on the AI in Hospitality Lexicon (V1.0), published by Pertlink in 2026. Download the full document at www.pertlink.net
AI will replace your PMS. AI will run your reservations. AI will become a new system of record that thinks, learns, and adapts in ways your existing stack cannot. ... They are reasons to be explicit about where in the stack adoption happens, and on what terms. The useful question is not whether to adopt AI in hospitality.
Mews survey of 500+ global properties finds AI now involved in 11 of 19 common hotel tasks, yet 59% of hoteliers want check-in to remain human-led. AI is no longer a side project in hospitality. ... Optimism and trust in AI are high across the board 92% of hoteliers are optimistic about AI in hospitality, and 83% trust AI tools to support decision-making. But governance has not kept pace.
fully integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). ... Our integration with OPERA Cloud allows hotels to automate one of the most service-critical workflows in the guest journey.
Stayntouch will demonstrate its award-winning cloud PMS and AI messaging tool that automates 95% of guest requests at HITEC 2026 in San Antonio. ... AI-Powered Guest Messaging: Embedded directly in Stayntouch PMS, Guest Messaging centralizes guest communication in a single inbox tied to live reservations.
At Revinate’s user conference this year in Phoenix, that single question set the tone for one of the biggest conversations happening in hospitality right now: What happens when AI changes how guests discover ... Tune in to discover why the hotels that win won’t just adopt AI faster, they’ll build the clean data foundation that makes AI actually work.
FPG's CheckMax uses AI coaching and e-learning to train hotel restaurant servers in suggestive selling, targeting 5–15% revenue-per-guest increases with integrations for Oracle Micros, Toast, and Square ... Frontline Performance Group (FPG), the global leader in driving incremental revenue, has launched CheckMax, performance enhancement software with AI-powered insights, to maximize check averages, potentially
At the HOSPA Edinburgh event, Next Wave Hospitality: Tech Transformation sponsored by Focus on Hospitality, I heard stories that capture the reality of life in hospitality perfectly. ... Lorraine found this through her own journey in hospitality too.
The reason is that the organization does not want to hire anyone who plagiarizes in their resume. This conversation was one of my first about the impacts of AI plagiarism in hospitality. ... This is less prevalent so far in hospitality and tourism than in some other sectors. Yet, it does impact our industries and how we use AI.
In 2026, of course there are ways to gain efficiencies towards this end by using stellar hotel technology and AI (however much the latter is a buzz term versus a reality). ... What core principle defines true luxury in the hospitality and travel industry?
"The Invisible Operating System of Hospitality" frames accurate, governed content as the new operating layer for AI-driven guest interactions. ... And "AI Tools in Revenue Management Are Co-Pilots, Not Autopilots" uses a real £35 rate-drop mistake to argue for human oversight.
In many ways, hospitality is entering an era where content governance becomes operational governance. ... That is why the next competitive advantage in hospitality may not belong solely to the brands with the flashiest AI demonstrations.
In Europe specifically, OTA market share grew from 19.7% in 2013 to 29.6% in 2023. In the United States, OTAs accounted for 21% of booking revenue in 2024, which totaled to $100 billion. ... Consumers have already hopped on the AI train, as the usage of generative AI for travel planning more than doubled from 6% in late 2024 to 15% by mid-2025.
(Nasdaq: AGYS), a global hospitality-focused technology provider, today reported that hospitality organizations across multiple sectors are achieving measurable gains in operational efficiency, guest engagement ... These customer outcomes reflect the benefits being achieved across the hospitality landscape powered by the continued investment in modern hospitality technologies by Agilysys, including expanded AI-powered
This whitepaper reveals: How AI is transforming search, merchandising, and bookings into intent-driven, data-rich journeys The rise of chatbots, AI assistants, and agentic AI in shaping guest engagement ... , Sean Seah on their AI integration and Concierge for Booking Engine case study Practical strategies to translate AI investments into measurable revenue, loyalty, and operational impact The future of hospitality
The question is no longer if to engage with AI, but how to apply it in a way that genuinely adds value to your operation. ... On 8 June, Hotelschool The Hague hosts its inaugural Masterclass: AI in Hospitality at its Amsterdam Campus, part of a broader professional education programme currently in development.