Amadeus' Travel Dreams 2026 research shows travelers pay more when hotels deliver relevant, personalized experiences, making AI-powered personalization a direct driver of conversion, spend, and loyalty.
Evermore Orlando Resort partners with Harvard-trained social scientist Kasley Killam to develop a formal "Relational Wellness" program, positioning the resort as the first luxury brand to ground its guest experience strategy in social health research.
Research from Global Payments finds 63% of consumers feel overwhelmed by large menus, with 37% abandoning orders when rushed, highlighting how complexity kills conversion.
Maestro PMS shares key takeaways from HITEC 2026, citing operator demand for integrated platforms, tech stack simplification, AI clarity, and modern UI as top hospitality technology priorities.
Roch Capital's renovation of Hampton Inn Jacksonville Beach Oceanfront, running March to August 2026, overhauls public areas, bars, dining, and meeting spaces with a coastal design theme managed by Newport Hospitality Group.
The article argues that luxury is shifting from exclusivity and possession toward regeneration and meaning, with destination-led resorts and wellness concepts at the forefront of this transformation.
Hotels are capitalizing on screen-inspired travel through three strategies: leveraging filming-location status, curating set-related guest itineraries, and maintaining long-term cinematic identity.
An attendee recap of HSMAI and HITEC in San Antonio finds AI reshaping hotel discovery and commercial alignment, while cautioning operators to prioritize real problems over trend-chasing.
Mews becomes the sole preferred PMS supplier for Resorts of Ontario, giving 100+ independent resorts and lodges across the province access to its cloud-native platform.
Alila Kothaifaru Maldives earns TripAdvisor Travellers' Choice 2026, placing it in the top 10% of hotels globally, backed by guest praise for marine experiences, dining, and personalized service.
A hospitality trainer outlines how to teach frontline staff to intentionally project positive energy using proxemics, kinesics, vocalics, and active listening techniques to build guest loyalty.
Drawing on Amadeus survey data from 500 hotel leaders globally and 100 in APAC, this viewpoint argues hotels must sequence data unification, AI integration, and human orchestration to turn 2026 cost and tech pressures into competitive advantage.
An industry strategist argues AI will shrink headcount but raise wages for remaining frontline roles by 18–30%, creating a bimodal industry split between tech-led back-of-house and human-led guest experience.
Adobe May 2026 data shows AI-referred travel site visitors engage 70% longer and bounce 41% less, yet convert 28% less, with 62% of consumers immediately Googling AI recommendations before booking.
EU CSRD, CSDDD, France's AGEC Law, and Asia's sustainability roadmaps are pushing hotel procurement teams to verify supplier environmental credentials for compliance and ESG reporting.
Expedia data shows 53% of travelers are interested in screen-inspired travel, with 81% of Gen Z and Millennials citing TV and film as influences, creating packaging and marketing opportunities for hotels.
Embergrove Hospitality Group takes over operations of Honey Creek Resort on Iowa's Rathbun Lake, reopening July 2 with full lodging, dining, marina, and Fourth of July programming.
A HITEC 2026 recap identifies agentic governance, Agent Management Platforms, and Guest Success Management Systems as the defining trends, with AI shifting from point tools to enterprise-wide orchestrated workflows.
Miramis CEO Stefano Cuoco outlines how the Swedish-Italian hospitality group integrates live entertainment, hyper-local cuisine, and a longevity wellness concept across properties in Tuscany and Stockholm.