In an AI-native environment, autonomous agents continuously evaluate demand signals, traveler intent, price elasticity, channel performance, and competitive context. ... The company is powered by a best-in-class ecosystem of technology partners, each chosen for their leadership in AI, automation, data orchestration, and hospitality infrastructure.
By turning hotel data into a reliable source of intelligence, Quinta empowers hotels to stay visible, relevant, and competitive in AI-driven travel. ... In October 2024, Quinta was awarded a Global Tech Award in the AI category.
Founded in 2009 and headquartered in Seattle, Washington, OwnerRez is a privately held, independent company operating as a 100% remote team distributed across multiple time zones and countries. ... Broader Visibility – Reach Lake.com’s growing community of travelers with properties featured across travel guides for more than 1,400 lakes and 4,000 national and state parks.
Meng-Mei Chen, Author of Hospitality Vibes and Associate Professor at EHL, imagines a near future where travel journeys are stitched together by AI, robots, and smart environments, but the real magic of ... While AI often grabs the headlines, building the future of travel requires more than just powerful algorithms.
AI moves from the margins to the core Artificial intelligence permeates through much of the discussion. Until now, AI in hospitality has largely lived in silos. ... When data lives in disconnected lakes outside the core platform, AI struggles to deliver real value.
When a traveler is looking for accommodation in your city or region, your hotel should appear front and center in the Google search results. ... Some of these tactics also help you appear in AI-generated answers. Learn more about optimizing your hotel website for AI search engines here .
If we envision AI working in a similar manner, we would have a master AI program that would act as an orchestra conductor – an AI orchestration layer as it’s being called – whose job is not to complete ... Adopting AI early helps organizations build internal capability, comfort, and agility in a rapidly changing landscape.
Where travelers are starting their search According to Phocuswright, nearly four in ten travelers are already using AI tools to research and plan trips, and more than half of active travelers now use AI ... But the AI window is measured in months, not years. A direct line to travelers Connect AI gives hotels what OTAs already have: presence across AI platforms.
In Beyond Human Hours: How AI Employees Are Transforming Hotel Profitability , hosted by Xquic, speakers explored how AI-driven "digital employees" are recovering lost revenue by automating tasks such ... Macallum emphasized that true luxury lies in guest choice—allowing travelers to move seamlessly between high-tech convenience and high-touch service.
They knew every detail, pitched in during chaos, and held the operation together. I think that role is evolving. In the AI era, the standout GM will be less a captain and more a conductor. ... The biggest myth I see in our industry is that AI adoption needs everything to be integrated and cloud-native. If we wait for that, we’ll miss years of opportunity. I’m a big believer in "Edge AI".
In 2026, AI will become an even more powerful, invisible engine behind travel, anticipating what travelers need before they ask and removing friction at every step. ... From solar eclipses to meteor showers, 63% of next generation travelers say natural wonders will guide their travel plans in 2026. Your pal, AI Seeking travel recommendations from family or friends?
W Scottsdale , located in the heart of the city's vibrant Entertainment District, is pleased to announce the appointment of Shelley Hall as Manager of AWAY Spa. ... Her vision positions the spa as a natural recovery and recharge space, whether as a "19th hole" for golfers, a reset for travelers, or a meaningful pause in the day for wellness-minded guests.
This is particularly urgent in the age of AI. Generative tools now make it too easy to copy products, messages, and visual styles. ... But in a world where AI can replicate your service scripts, your design language, and your brand voice in an afternoon, the only durable advantage is the one that cannot be copied: genuine cultural authority
In this episode of Pillow Talk Sessions, Ulrich Pillau, Co-Founder and CEO of Apaleo, joins host Jessica Gillingham to explore how digital acceleration, AI integration, and platform openness are redefining ... Why younger travelers increasingly trust AI agents like ChatGPT for travel planning — and what that means for discovery and direct bookings.
Design Destinations, Not Just Hotels A hotel’s true allure isn’t measured in square footage. It’s felt in the stories it inspires. ... Flexibility in layout, amenities, and communal spaces allows a property to remain relevant and economically resilient over time. Tip: Treat every design decision as an investment in the future.
In 2020, Ahmad joined Meta to lead mapping and applied AI within Reality Labs. In early 2023, following the launch of ChatGPT, he founded Meta's Generative AI group. ... We have a rare opportunity, and responsibility, to shape how people travel, live, and interact with AI in a way that strengthens human connection and draws people into the physical world, not away from
A trio of new openings in the American West and Northeast sets the tone for a hospitality industry in transition. ... Travellers are now digitally fluent and increasingly “algorithmically steered”, discovering trips through short form video, influencers, and AI trip planning tools instead of long held brand loyalty.
The rise of online travel platforms coincides with the productivity gain in the accommodation sector, which shows how strategic technology adoption can unlock gains even in sectors long viewed as low-tech ... The gap is even more pronounced in the use of AI: 39% of large accommodations reported some level of AI implementation in 2023, versus only 7% of SMEs.
What hybrid hospitality looks like in practice In the first stage, AI serves as a conversational bridge. ... AI can handle repetitive questions that take up most of the day, such as check-in times or breakfast hours.
approach to AI is innovative and grounded in operational excellence, as well as responsible and secure. ... She's been named a top AI leader for 2026 and one of the 100 most influential AI leaders in America .