AI in Hospitality: The 2025 Reality and the 2026 Horizon
The article outlines ten AI trends that will reshape hotel operations and distribution in 2025-2026, from schema markup requirements to agent-to-agent booking systems.
The article outlines ten AI trends that will reshape hotel operations and distribution in 2025-2026, from schema markup requirements to agent-to-agent booking systems.
The Statista-Booking.com survey of 285 Indian hoteliers shows 75% expect positive growth in next six months, with 70% reporting higher occupancy rates despite tighter funding access.
IRIS mobile ordering platform drove 54% F&B revenue growth and 39% order increases across 20 Mandarin Oriental hotels over one year.
The HFTP award-winning analysis explores how hotels must adapt with flexible services, community spaces, and membership models to capture the $120,000+ income digital nomad market.
SuitePad's hotel tablet platform launches on Celestyal Journey's 630 cabins, replacing printed materials with digital access to programs and services.
The article warns hospitality professionals about AI psychosis risks from extended chatbot interactions and provides guidelines for safe implementation.
Marriott International, Inc. announces a landmark signed agreement with Masterise Group to open four hotels, with one branded residence, in Vietnam, adding close to 1,900 keys to the group's nationwide portfolio and introducing Marriott’s industry-leading luxury, premium, and select hotel brands to cities across Vietnam’s key urban, economic and leisure destinations.
The acquisition combines OpenKey's door lock partnerships with Canary's AI-powered platform to expand mobile key coverage across more hotel lock manufacturers.
GCSTIMES introduces wooden seashell-shaped key cards that form a flower when combined, designed to enhance multi-generational guest experiences through gamified check-ins.
The new podcast will feature conversations with operators, technologists and investors about digital transformation and operational excellence.
The Berlin-based group deployed Mews across 12 properties in six months, reducing administrative workload by 85% through digital-first solutions.
The milestone includes deployment of a full digital F&B ecosystem at Hyatt Regency Greenville, featuring mobile POS and QR ordering technology.
Kiosk.eu offers Made-in-Europe self-service check-in kiosks with POS integration to address staffing shortages and guest expectations across European hotels.
Accor becomes one of the first hotel groups to integrate with ChatGPT, allowing guests to search and view rates using natural language in 20+ languages.
IRIS shares 10 strategies for hotels to maximize F&B revenue through mobile ordering, from strategic QR code placement to staff training and data analytics.
Case study shows Shiji's integrated technology reduced check-in time by 80% and increased F&B revenue by 20% at the yacht hotel.
Stayntouch study of 300+ hotel professionals shows 68% of independent hotels over 100 rooms adopt specialized systems as they scale beyond all-in-one platforms.
By The Sea Resorts' Panama City Beach properties now use Canary's mobile check-in, AI messaging in 100+ languages, and digital compendium to streamline guest operations.
The guide outlines three automation levels for independents, from basic confirmations to data-driven journeys, emphasizing pre-stay automation delivers the biggest impact.
Inn-Flow hired Lee Bridges as CPO and Daniel Scagnelli as SVP of Customer Experience to accelerate product innovation and customer value delivery.