A hospitality professional shares operational lessons from a disappointing island resort stay, highlighting gaps in service training, maintenance, and guest communication that undermined the property's potential.
The 2026 powerlist recognizes 30 F&B leaders across hotels and restaurants in the Middle East, with winners to be celebrated at Dubai gala in March.
Forbes Travel Guide ("FTG")—the only independent, global rating system for luxury hotels, restaurants, spas and ocean cruises—today unveiled its 2026 Star Awards. See the full list of honorees on ForbesTravelGuide.com.
The dashboard tracks cleaning actions, inspections, and guest context to help hotels optimize staffing and identify inefficiencies in housekeeping operations.
Regency deployed Stayntouch's cloud PMS across 27 properties in two days per hotel, enabling mobile check-ins and centralized portfolio management.
Aimbridge CEO Craig Smith discusses scaling leadership from single-property management to multi-unit oversight and the consolidation opportunities in third-party hotel management.
Dreamscape took over management of two Holiday Inn properties totaling 215 rooms, with the full-service location featuring 38,000+ square feet of event space.
The collection, featuring items from Globe-Trotter, Frette, and Christofle, will be available through March 2026 and previews Raffles' broader retail expansion planned for fall 2026.
Weekly roundup covers seven major European hotel transactions totaling over €100 million, including Deka's €92M Andaz Vienna acquisition.
Kerten signed 1,000 new keys in January 2026 after reporting 55% revenue growth and 69% GOP increase in 2025, with six openings planned for early 2026.
Four Relais & Châteaux properties across continents launch UNESCO-backed sustainability projects focusing on indigenous ingredients, cultural preservation, and regenerative practices.
GCSTIMES concludes its environmental policy series by emphasizing consumer health protections and comprehensive sustainability framework for hotel suppliers.
Columbia Hospitality takes over management of the 120-room luxury property starting February 1, with Hotel 1000 joining Unbound Collection by Hyatt.
The new prototype reduces development costs per room by 13% while increasing capacity to 120 suites, with 40 properties in the pipeline.
Ness served as Senior VP of Accounting for 23 years and helped lead the company's headquarters relocation from Cleveland to Raleigh.
Bartnick draws parallels between quantum physics and revenue management, arguing both require comfort with uncertainty and multiple perspectives rather than seeking single truths.
The partnership integrates Familiar's AI-driven CRM platform into Influence Society's marketing services for boutique hotels, enabling automated guest personalization and data-driven campaigns.
The 11-person board includes executives from Highgate, Pebblebrook, Host Hotels, and other major hospitality ownership and management companies.
The podcast features weekly interviews with top hotel executives including CEOs from Marriott, Hilton, and Accor, focusing on challenging operational discussions.
L+R rebrands its hotel platform as Iconic Hotels & Resorts, appointing Shan Kanagasingham as COO to oversee a portfolio spanning 5 countries with £200m in planned renovations.