The author argues that hoteliers often expect software to work without changing processes or understanding systems, leading to failed implementations and wasted investments.
The company will demonstrate AI-powered accounting and labor management tools at Booth #2007, targeting AAHOA's hotel owner community.
The protocol creates a translation layer that allows AI assistants to query hotel systems like PMS and CRS through a single interface, enabling real-time bookings without replacing existing platforms.
The guide addresses how disconnected systems cost hotels up to 15% of revenue and provides a framework for evaluating HMS solutions.
Domes takes management of the 164-room five-star property in Lagos, marking its third property outside Greece in partnership with Blackstone-backed HIP.
The South African hospitality group will deploy the cloud-based system across 850+ rooms to streamline operations and support portfolio growth.
Kiosk.eu promotes their European-built self-service kiosks as hardware-first solutions that integrate with PMS systems to automate check-in while enabling staff to focus on personalized guest service.
The AI assistant handles complex multi-step tasks like room assignments and overbooking through natural language, trained on hotel-specific processes.
The article outlines AI-driven revenue optimization, unified data platforms, and mobile-first guest services as the core technology priorities reshaping hotel operations.
TrustYou and Apaleo's joint solution enables hotels to provide 24/7 AI-powered guest communication across all channels from booking to post-stay.
The startup raised funds from Founderful to expand its AI platform that processes group booking emails in 30 seconds, reducing response times by 75% and boosting conversion rates up to 15%.
Bartnick argues that technology failures in hospitality stem from poor user understanding and lack of clear guidance, not flawed systems themselves.
Hotels can increase total guest revenue by up to 10% by integrating wellness services into their PMS rather than managing them as separate amenities.
Comprehensive guide covers essential PMS features and benefits, including operational efficiency, error reduction, and revenue optimization for hotel front office teams.
Mews removes paywalls on enterprise security features as hospitality faces $4.4M average breach costs and 94% of incidents involve compromised credentials.
Industry leaders at ITB Berlin discuss moving from traditional front desk operations to mobile-first hospitality that follows guests throughout their journey.
“RoomPriceGenie launches Revenue Intelligence with 15 PMS partners, embedding pricing solutions directly in hotel management systems to support more accurate, revenue-led operational decisions.
Apaleo's founder demonstrates live hotel booking through ChatGPT, with 15-20 hotel groups already deploying AI agents in production.
Access Hospitality explains how disconnected hotel systems create booking abandonment and proposes integrated PMS/CRS solutions to streamline operations.
Hotels must adopt multi-cloud strategies and offline protocols as tech infrastructure becomes a target in geopolitical conflicts.