As the host of The Hotel Moment podcast, she interviews top players in the hospitality industry. ... And this means that someone in the hotel needs to be your champion.
Visual content has become one of the most decisive factors in hotel distribution. Long before a traveler compares prices or reads reviews, they form an impression based on images. ... It supports performance optimization by aligning visual content with how platforms rank, display, and recommend hotels. Most importantly, it prepares hotels for an AI mediated future.
Denver, CO — Lighthouse, the AI commercial operating system for the travel and hospitality industry, today introduced Revenue Agent, the first in a new system of commercial agents designed to autonomously ... , each designed to optimize a critical dimension of hotel commercial performance within the strategy defined by the hotel.
The article explains how hotels are moving from fragmented tech stacks to AI-coordinated systems that make cross-platform decisions in real-time. ... It describes an architectural direction in which AI-enabled coordination becomes a persistent layer across hotel systems.
NEW YORK - AWH Partners announced today the acquisition of the Hotel Trio Healdsburg , a 122-key, all-suite hotel in the heart of Sonoma wine country. ... Since opening in 2018, the soft-branded Residence Inn has distinguished itself as the only Marriott-branded property in northern Sonoma and the second largest hotel in Healdsburg, one of the region's most
Hotels must digitize all experiences to compete, as AI only recognizes machine-readable assets; otherwise, they’re invisible in searches. ... How does Google AI Mode affect hotel OTAs? Google AI Mode acts as a “utility layer” that resolves user intent.
Complexity and Demand Hotel and resort services have experienced increasing pressure to meet new and ongoing changes in demand preferences. ... In this, I highlighted post-pandemic strategies that emphasized the ongoing need for preparedness as part of wellness-hospitality and hotel and resort strategies.
In international markets, touchless invoicing allows hotels to be fully compliant with government regulations. 3-Way Match Automation : embedded Agentic logic identifies discrepancies between Purchase ... Orders, Receiving and Invoices, and manages exceptions at both header and line-item level leveraging AI-powered workflows, resulting in accurate reconciliation and accelerated processing.
Bob W operates 6,000 European apartments with one-seventh the staff of traditional hotels, achieving 2.5x better EBITDA through AI-powered guest services and automated operations. ... What if a hotel operated less like a hotel, and more like software?
In North America, 79% of DMOs prioritize hotel room nights and direct revenue over brand awareness. ... Two-thirds of DMOs (66%) now use AI to support content creation, while use of AI for data analysis and insights jumped from 28% to 51% in just one year.
Daniel Doppler has spent years building AI for hotels, but with generative AI now everywhere, the advantage is no longer the interface. Creating a chatbot today, it is quite very easy, he says. ... These are not edge cases in a world where travellers increasingly expect precise answers immediately. In the moment a hotel cannot answer, confidence drops.
In this executive interview, Simone Puorto sits down with Daniel Doppler to unpack why hospitality AI is shifting from chatbots to something far more operational: structured, current hotel knowledge. ... The conversation dives into what that looks like in practice, from thousands of hotel data points and the need to keep them updated, to why so much critical information is still "only maybe in the head
Apaleo will also be used at the Hotel Europäischer Hof in Munich, which Cocoon Hotels will assume operations on February 15, 2026. ... The first two Cocoon hotels went live on Apaleo in under six weeks, much faster than typical hotel PMS migrations.
In China, it regained an 80 percent share of the upscale hotel market, and in Macao’s integrated resort segment it achieved full market coverage. ... Positioning for the AI-driven software era Today, advances in AI are rapidly reshaping the technology landscape.
Over the next 12 months, AI will become the odds-on favorite in operational transformation. ... In an environment of wage inflation and rising energy costs, AI becomes a financial ballast.
in marketing, technology, and AI. ... He notes that OTAs’ scale provides both data and marketing spend advantages, potentially strengthening their position in an AI mediated travel shopping world.
International visitor spending in the US is projected to fall from $181 billion in 2024 to $169 billion in 2025, forcing hotels to pivot to domestic tourism. ... Which hotels, and hoteliers, emerge in a changed marketplace in the new paradigm is to be decided. Reprinted from the Hotel Business Review with permission from www.HotelExecutive.com .
Shiji and ANCH hosted Mexico's IT Assembly, gathering executives managing 35% of the country's hotel supply to discuss AI, cybersecurity, and cloud adoption. ... Mexico City, Mexico — Shiji, the global leader in hospitality technology, and the National Association of Hotel Chains (ANCH) held the IT Assembly at Shiji’s offices: Technology Trends in Hospitality 2026
Fairmont Empress: An iconic hotel in Victoria, British Columbia, which opened in 1908. Fairmont Royal York: In Toronto, this grand hotel opened in 1929. ... Hotel Development Cost Survey, their summary format for hotel development budgets, supports the basis for the hotel construction costs in the projects.
Radisson Hotel Group and Amadeus provide a new benchmark in travel distribution, delivering faster, smarter, and more reliable access to the Group’s booking platform. ... In a move that supports its technological ambitions to improve guest experience across its global hotel portfolio, Radisson Hotel Group and Amadeus have built an API connectivity between the Group’s EMMA