How hotel self-service is transforming hospitality
The article explores how self-service technology helps hotels reduce labor costs while improving guest satisfaction through faster check-ins and automated services.
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Tech to serve the Guest, wherever they are
The author argues hotels should replace fixed workstations with mobile devices to enable staff to serve guests anywhere, eliminating wait times and front desk bottlenecks.
By Kevin King, Chief Executive Officer, Shiji
Turning PMS Data into Actionable Insights: How Hotels Can Leverage Analytics for Smarter Decision Making
The article emphasizes how integrated PMS analytics help hotels transform operational data into actionable insights for revenue optimization and operational efficiency.
By Lisa Jane Wheaton, Senior Project Strategist, Maestro
The 5 Pillars of a Best-in-Class Hotel PMS
Growing hotel brands need flexible PMS platforms with open APIs, performance analytics, and cloud accessibility rather than rigid all-in-one systems.
By Priya Rajamani, VP of Implementation & Support, Stayntouch
RMS Partners with RoomPriceGenie to Launch Revenue Intelligence
RMS integrates with RoomPriceGenie to embed real-time pricing intelligence directly into hotel management dashboards.
roommaster Appoints Mark Bloomquist as Chief Revenue Officer
Bloomquist brings 15 years of hospitality technology experience to oversee revenue strategy as roommaster invests in AI voice technology and booking engine enhancements.
Agentic Hospitality Launches TravelOS MCP Server Enabling Agentic Hotel Distribution Inside AI Platforms
The TravelOS MCP Server connects hotels' existing CRS and PMS systems directly to AI platforms, allowing real-time inventory and booking without replacing current infrastructure.
roommaster to Exhibit at the 2026 Ocean City Spring Trade Expo
roommaster will showcase its PMS at the Mid Atlantic region's largest hospitality trade show, targeting independent hotel operators preparing for summer season.
PMS Integration Without Pain: The Hidden Requirements Hotels Miss (Data Mapping, Events, Ownership)
The article outlines five critical requirements for successful PMS integrations: proper data mapping, event timing, clear ownership, realistic testing, and monitoring systems.
MOVE at ITB Berlin: A Category-Defining Shift in Hotel Technology Architecture
Shiji's MOVE platform unifies PMS, POS, payments and guest systems into a single mobile environment, enabling staff to perform all functions from any location without changing devices.
RoomPriceGenie Launches Revenue Intelligence to Embed Real-Time Pricing Insights Directly into the PMS
RoomPriceGenie's new tool embeds revenue insights into PMS dashboards for 15 partners including RMS, Planet, and Apaleo.
Mews raises the bar at ITB Berlin with high-performance hospitality and agentic AI innovation
The company will debut AI-powered rooming lists at ITB following a $300 million funding round and acquisition of housekeeping platform Flexkeeping.
Apaleo strengthens French expansion with appointment of Nicolas Suissa as Country Lead
Nicolas Suissa joins from Amadeus to lead Apaleo's expansion in France, where the company already manages 100+ hotels with API-first PMS technology.
HAMA Europe announces the finalists of the 10th Annual Asset Management Achievement Award 2026
Four nominees include Brookfield's Barcelona Moxy, EQ Hotels' London Novotel, Pygmalion's 9-hotel Spanish portfolio, and Minor Hotels' Amsterdam Avani.
Mews Named Official PMS of AAHOA
Mews becomes the official PMS for AAHOA's 36,000+ hotels, offering member pricing and automation tools to combat rising costs and labor challenges.
Hapi Launches Folio Finder to Simplify Access to Guest Folios Across Properties and PMSs
The new API product enables hotel brands to instantly search guest billing records across multiple properties and PMS platforms without system-specific integrations.
Shiji and Straiv Partner to Deliver Fully Synchronized Digital Guest Journeys via Daylight PMS
The partnership enables automated data flow between Shiji's cloud PMS and Straiv's guest experience platform, targeting hotel chains in DACH, Benelux and France markets.
CRM Driven Personalization: Moving Beyond Automated Messages to Predictive Guest Experiences
Hotels are shifting from basic automated messaging to intelligence-driven guest experiences using unified CRM data from PMS systems to boost loyalty and revenue.
By Lisa Jane Wheaton, Senior Project Strategist, Maestro