Direct booking in the AI era: 10 OTA winback strategies
The guide provides 10 actionable strategies to convert OTA bookers into direct customers, from identity resolution to AI optimization.
The guide provides 10 actionable strategies to convert OTA bookers into direct customers, from identity resolution to AI optimization.
China's tourism sector contributes $1.9TN to the economy with 15.8% annual growth, expected to become the world's largest travel market by 2031.
U.S. Travel Association warns that CBP's proposed social media screening for visa-free travelers could reduce tourism and harm America's economy.
MMGY surveyed 3,774 travelers across six Latin American markets, finding Brazilians and Mexicans lead spending at $5,200+ annually while prioritizing safety over price.
Western Europe travel to the US fell 3.5% overall, but Tennessee, Montana and Idaho saw increases as tourists seek authentic American experiences.
U.S. Travel warns CBP's proposed social media requirements for visa waiver travelers could deter millions of visitors and billions in spending.
Skift partnered with Abu Dhabi's tourism authority to analyze key industry shifts, from the Middle East's growing influence to AI's impact on travel planning.
Analysis reveals stark performance gaps between luxury and budget hotels as consumer spending diverges, with AI adoption becoming critical for operational efficiency.
Booking.com responds to Dutch consumer legal action by citing Oxford Economics research showing OTAs saved travelers $69.4 billion in Europe between 2019-2021.
Accenture research shows 66% of consumers now use generative AI for shopping decisions, with 60% comfortable letting AI automate travel planning.
The report identifies key challenges including geopolitical instability, rising tourist taxes, and seasonal demand shifts, while outlining tech-driven strategies for hoteliers to navigate 2026.
Three hotels generated millions in direct revenue within months by segmenting OTA guests and sending personalized campaigns instead of generic promotions.
The deal expands Expedia's activities portfolio through Tiqets' curated museum and attraction platform, with closing expected in Q1 2026.
Banks like Capital One are leveraging payment control and AI to challenge traditional travel distribution channels and OTAs.
Tambourine promotes cost savings through platform consolidation, offering no-fee booking engines, built-in personalization, and accessibility protection to reduce third-party vendor expenses.
Independent hotels face guests booking later with shorter stays and tighter budgets, requiring dynamic pricing, integrated tech, and local marketing to maintain profitability.
Hilton's 235 million Honors members will earn and redeem points on Explora Journeys luxury cruises starting summer 2026, launching the new Hilton Honors Adventures program.
Global business travel spending is expected to hit $1.48 trillion in 2024, surpassing pre-pandemic levels as conferences and incentive trips drive demand for both air and ground transport services.
AI-powered booking agents will transform hotel distribution by enabling automated negotiation and personalized offers, requiring hotels to invest in API connectivity and data quality to remain competitive.
The 335-key Florida resort undergoes a $50 million renovation as Aimbridge's first U.S. all-inclusive property, targeting early 2026 opening.