Motel One and dailypoint™ expand strategic collaboration
Motel One expands its partnership with dailypoint to deploy CRM and CDP across 110 properties, following a technical migration to Oracle Opera Cloud via OHIP for real-time data integration.
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Winning Over OTA Guests with Trust and Convenience in the Website and CRM
Hotels can reduce OTA commissions by making their websites more convenient than third parties and using CRM data to send personalized, trust-building emails rather than generic promotional offers.
By Adam Mogelonsky and Larry Mogelonsky
Check-out is where the real marketing begins
A practical guide arguing that post-checkout is the highest-ROI marketing window, outlining a 5-stage framework using CRM automation, personalization, and retention strategy to drive repeat bookings.
Doug Kennedy’s Next Staff Training Webcast: Proactive, Polite, and Productive Hotel Sales Prospecting
Doug Kennedy's free July 24 webcast covers proactive hotel sales prospecting habits, CRM use, and warm-calling tactics, with future sessions on humanification and upselling.
dailypoint™ introduces MCP support and Zapier integration to bring hotel guest intelligence into AI assistants and automated workflows
dailypoint adds MCP support for AI assistants like ChatGPT and Claude, plus Zapier integration connecting to 9,200+ apps, to bring guest intelligence into hotel workflows without manual development effort.
Sales Equals Speed in 2026 for Hotel Lead Nurturing
Opinion piece argues that sub-five-minute response time is the top conversion KPI for hotel sales teams in 2026, with AI, omnichannel inboxes, and CRM cited as key enablers.
By Adam Mogelonsky and Larry Mogelonsky
Why guest intelligence depends on the modern PMS
A Shiji Insights Podcast conversation with Cendyn's Head of Solutions Engineering examines how the PMS is evolving from a transactional platform into the execution layer for guest intelligence and personalization.
Florencia Cueto Pedrotti in conversation with Niels Mekenkamp
Dr. Michael Toedt, Founder and CEO of dailypoint, receives the Lifetime Achievement Award by the University of Applied Sciences in Munich
Dr. Michael Toedt, founder and CEO of dailypoint, receives the Lifetime Achievement Award from Munich's University of Applied Sciences for decades of teaching, industry leadership, and academic contribution.
Cendyn resets hospitality commitment with leadership reorientation
Under new CEO Michael Bennett, Cendyn has restructured its go-to-market approach around former hotel operators, adding managed services and commercial consultation measured by customer revenue outcomes.
Shiji and dailypoint Launch Real-Time Integration to facilitate single source of guest truth in hotels
Shiji and dailypoint's two-way PMS-CDP integration automatically syncs guest profiles in real time, reducing manual data entry and enabling personalized service and GDPR-compliant marketing.
Shiji and dailypoint
Industry experts reveal how hotels can choose the right CRM system to drive direct revenue and loyalty
Daily point and anker alpen released an 8-step framework whitepaper to help hotels select CRM systems that align with strategy rather than just features.
By Antonios Schlemmer, Head of Communications, dailypoint