A Delphi-inspired study drawing on 40 years of scholarship and 22 senior executive interviews proposes a 30-skill configurational framework for hospitality leadership in an AI-driven environment.
A Pertlink white paper translates eight AI engineering signals from MIT Technology Review into property-level implications, with a 12-month readiness roadmap for hoteliers navigating chip costs, agent orchestration, open-source models, and AI-enabled fraud.
A strategic white paper arguing that rising labor costs will split the hotel industry into automation-enabled winners and legacy properties forced to convert to short-term rentals, with Europe leading adoption.
A new 2026 report argues psychological well-being should be treated as a strategic priority in hospitality, covering employee culture, space design, human connection, and transformative guest experiences.
Only 16% of hotels appear in AI-generated recommendations, and the threshold to rank in the global Top 25 rose 25% in one quarter, per HotelWorld AI's Q1 2026 Visibility Index.
Cendyn outlines how hotels can adapt their content strategy for AI-powered search through Generative Engine Optimization, focusing on structure, authority, and traveler intent to drive direct bookings.
Inspired by an AWS and Shiji whitepaper, the roadmap outlines five key F&B trends and six technology strategies, including cloud POS, mobile ordering, and real-time analytics, to help hotels improve margins and guest satisfaction.
A practical guide for hoteliers on using long-tail keywords, structured data, and FAQ content to improve visibility in AI-powered generative search and drive direct bookings.
Cvent's guide covers AI applications for meetings and events including automated RFPs, room block optimization, and personalized group experiences.
Duve's ebook reveals custom services account for 44.3% of upsell purchases, with 72% of guest messages occurring before arrival.
Daily point and anker alpen released an 8-step framework whitepaper to help hotels select CRM systems that align with strategy rather than just features.
The guide covers AI applications in revenue management, guest personalization, job impact analysis, and search engine evolution for hoteliers.
The report examines how hotel operators are balancing centralization with property autonomy to scale efficiently amid rising labor costs and staffing challenges.
HCN's whitepaper details how hotels can monetize guestroom tablets through programmatic advertising, targeting high-value guests with 90%+ engagement rates and $7.50 CPMs.
The guide targets operations, finance, commercial teams, and owners with role-specific data strategies to improve decision-making across hotel departments.
Study of 2.36M data points reveals only one-sixth of 810,000 global hotel properties appear in AI search results, with Holiday Inn Express leading rankings.
AI systems increasingly form consensus about hotel asset values through machine-to-machine interactions, potentially creating persistent misperceptions that affect lending, investment, and acquisition decisions.
Otelier's 2026 calendar tracks operational meetings, budget cycles, staffing reviews, and industry events for hotel managers and finance teams.
Hotel technology isn’t just an operator’s request – it’s a powerful lever for owners to drive NOI, reduce costs, and strengthen decision-making. A new guide from Otelier, "The Owner’s Edge: How Modern Tech Turns Hotel Portfolios into Profit Engines," is designed specifically for hotel ownership groups, helping you evaluate technology investments not just as expenses, but as opportunities to maximize profitability across your portfolio.
Lamington Group's first white paper, The Emergence of the Conscious Traveller, has been published, showing that 88% of travellers now factor sustainability into their travel bookings, with millennials and Gen Z at the forefront of this change. Lamington Group, a B-Corp and the forward-thinking hospitality company behind room2 hometels, is setting a new standard in sustainable travel - meeting the needs of the modern traveller who is conscious, values-led and willing to spend more on ethical experiences. The white paper features case studies and examples of best-in-class sustainability initiatives from hospitality companies worldwide, as well as Lamington’s own insights and how the group delivers on these demands. In brief, these are: