Apaleo reports 70% growth in MCP Server usage between July and September 2026, with hotels deploying AI agents for tasks like bulk reservation changes, forecasting, and rate management.
Canary Technologies releases a study of 10+ million hotel guest interactions, linking AI-powered engagement to higher revenue, improved personalization, and guest satisfaction.
Otel releases a free guide helping hoteliers select and validate their first AI project within four weeks, targeting GMs and revenue managers planning 2027 budgets.
Avalora's VAIA AI assistant now integrates with Yipy's standards management system, letting hotels update operational info once and push it across up to 50 connected technology platforms automatically.
HTS and Serko integrate CFAR flexible cancellation and a 1.4M-property Lodging API into Serko.ai, Serko's new AI-powered corporate travel assistant.
Touchstone 1 won both World's Best Hotel Wi-Fi and World's Best In-Room Entertainment at the 2026 World Travel Tech Awards, beating rivals including GuestTek, SONIFI, and Samsung.
Canary Technologies, serving 20,000+ hotels in 125+ countries, was named a 2026 Inc. Power Partner Awards winner based partly on customer references.
Shiji's Meridian Experiences platform unifies spa, golf, wellness, and activity management with guest profiles and itineraries across the Shiji ecosystem, targeting resorts running disconnected systems.
SuitePad's new Phone Dock integrates a 911-compliant hotel handset with its guest tablet into a single nightstand unit, shipping now to select hotels with full rollout from January 2027.
Canary Technologies won the AI Digital Innovation Impact Award at TIS 2026 in Seville, with its own research citing 82% of hoteliers planning to increase AI usage in the next 12 months.
Using APA Hotel Woodbridge's PMS and POS replacement as a case study, the article outlines five operational questions independent hotels should answer before committing to a new system.
Mews' Unfold conference expands to two days in Amsterdam on May 11-12, 2027, splitting into a customer product day and an open industry day.
HiJiffy's Email Copilot uses three sequential AI agents to draft hotel email replies, cutting response times from 5 days to 1 day at pilot property Oliva Nova.
dailypoint's free 18-question AI Readiness Check helps hotels assess their data foundations, citing research showing only 13% of hotel chains achieve measurable ROI from AI despite 91% adoption.
Cloudbeds launches a native mobile POS connecting hotel restaurants, bars, spas and shops to its core platform, enabling direct folio posting, unified reporting and offline order-taking.
Expedia Group's Autonomous Onboarding lets properties connect via existing PMS/channel manager software and go live in under 24 hours, with no duplicate data entry or separate workflows.
TAG and Cendyn co-author a case for unifying booking, payments, and guest data into a single stack, citing that only 11% of operators run fully integrated technology today.
Cloudbeds integrates with Meta's Muse AI agent to let hotels surface live rates and availability to AI-assisted travelers, routing bookings directly into the Cloudbeds PMS, rolling out in the US in Q1 2027.
8 of the 10 properties on AAA's inaugural Diamond Top 10 Casino Hotel List use the Agilysys platform, which integrates PMS, POS, payments, and guest engagement across resort operations.
roommaster AI Connector uses the Model Context Protocol to link live PMS data with ChatGPT, Claude, Microsoft Copilot and Google Gemini, letting hotel staff query operational data in natural language.