Duetto acquires FLYR Hospitality to combine AI-driven pricing and plain-language BI with its existing Revenue Profit Operating System, following its 2025 acquisition of HotStats.
The article examines how truly AI-native PMS platforms differ from AI-enhanced ones, arguing that meaningful change requires clean data, strong governance, and AI embedded in operational workflows, not just interfaces.
Mirai has launched ChatGPT plugins enabling direct bookings for four Spanish hotel brands, including Emperador, Moderno, Porcel Hoteles, and Gloria Thalasso Hotels.
Avalora's Cloud PBX now integrates with TigerTMS iLink middleware, enabling hotels to sync guest data, housekeeping status, and calling permissions across 250+ hotel systems.
Stayntouch PMS now integrates directly with Staklio to automate bookings, revenue sharing, and settlements for condo hotels and resorts with individually owned rental pool units.
A Mews survey of 3,250 travelers finds 89% want AI in a supporting or background role, with humans preferred over AI at all nine guest touchpoints tested.
Lighthouse's AI teammate Ernest, trained on 3 billion daily hotel data points across 80,000+ hotels, is now available globally to hotel groups, chains, and management companies.
UrVenue presented its first Hospitality Innovation Awards at The Venetian Resort in Las Vegas, honoring Caesars, TAO Group, Circa, Wynn Resorts, and OpenTable during G2E week.
Bartech STR uses QR-code-based purchasing and a $9.99/month subscription to let vacation rental hosts offer a hotel-style minibar without PMS integration or item-level tracking.
BlastnessPay, built with Adyen, automates the full hotel payment cycle from booking to reconciliation and is estimated to save a 150-room property over 90 person-days of admin work annually.
TrustYou launches Ask TrustYou, an AI conversational analytics tool replacing traditional dashboards, included on all hotel plans from Lite to Enterprise starting today.
Lobby AI and Crewfare won the People's Choice Awards at the WiT Singapore Global Startup Pitch, and will present at The Phocuswright Conference in Fort Lauderdale in November.
Lowen Hospitality's 10-property DFW portfolio cut monthly close time by 30%+ and achieved daily P&L visibility after deploying HIA's ERP accounting platform in 2024.
VAIA becomes the first AI assistant validated against the AHLA's HTNG Express PMS standard, enabling standardized connectivity with PMS platforms including Visual Matrix.
Hapi launched Guest Identity and Data Lakehouse to resolve fragmented guest records into a single golden profile across PMS, spa, loyalty, and other hotel systems in real time.
Mews launches native Guest Messaging and Automations tools, consolidating multi-channel guest communications into one thread and using AI to instantly resolve 80% of routine queries.
HFTP has selected Inntelo AI as its official AI partner, deploying multilingual AI agents across its website, media titles, and HITEC to serve members, exhibitors, and attendees 24/7.
h2c's 2026 study of 113 hotel chains finds 91% use AI, but only 28% have a company-wide strategy, with skills gaps and integration challenges cited as top barriers to scaling.
h2c's AI Opportunity Study 2026, based on 122 responses from 113 hotel chains, finds 70% see proactive AI agents as a key innovation area, while skills gaps and integration challenges remain top adoption barriers.
Bonafide, an AI alignment platform for brands, names Tim Sullivan as CGO to scale its go-to-market strategy as agentic commerce reshapes how consumers interact with brands.