EVT took a chance on a young SiteMinder and never looked back
EVT's GM of digital distribution shares how SiteMinder's channel manager has streamlined OTA management across 100+ hotels for nearly 20 years, freeing teams to focus on revenue strategy.
Supplier News
Gstaad Palace selects dailypoint as provider for guest data and customer relationship management solutions
Gstaad Palace, the iconic 5-star Swiss Alps property open since 1913, will use dailypoint to unify guest data from systems including protel, TAC, and aleno into a single central guest profile.
Amsterdam founders launch Away.ai: an AI-based travel agent
Dutch founders Loes Daniels and Jorik Schröder launch Away.ai, an AI platform that books complete flight-and-hotel packages in minutes based on personal preferences, with a 2-4% travel credit rewards model.
Beyond Transactions: Why Payments Are Becoming the Backbone of Modern Hospitality
FreedomPay's SVP Kevin Carson argues hotel groups must shift from fragmented payment systems to integrated commerce platforms to improve resilience, staff productivity, and cross-property consistency.
roommaster Reveals Its Reimagined Hotel Platform at Independent Hotel Show Miami 2026
roommaster will demo its rebuilt cloud-native PMS at Booth 419 and present a session on Revenue Per Available Guest (RevPAG) for independent hoteliers on September 16 in Miami Beach.
Otel AI Releases New Product Video: The AI That Gives You Your Morning Back
Otel AI's platform connects PMS, RMS, POS, and other hotel systems to automate reporting and run AI agents, with customers reporting 20+ hours saved weekly and RevPAR gains of 8.6% at The Alex Dublin.
The Importance of the PMS User Experience
Poor PMS usability creates hidden operational costs, including supervisor interventions, data errors, and wasted staff time, that never appear in a technology budget.
Positron Access Solutions and UberData Networks Deliver Infrastructure Modernization Solution for Tribal Gaming and Hospitality
Positron and UberData Networks have launched a solution enabling tribal hotels and casinos to deploy Gigabit Ethernet, Wi-Fi 7, IPTV, and IoT services over existing coax or CAT-3 wiring, avoiding costly recabling.
Actabl’s AI Insights Cut Overtime Share of Hours by 13% Across 100-plus Hotels
Actabl's AI Insights tool reduced overtime share of hours by 13% across 100+ beta hotels since its June 2026 HITEC launch, with one property cutting overtime spend by 75% in two months.
The Connected Hotel: Building a Technology Stack That Can Evolve
An explainer on building adaptable hotel technology architectures, arguing that connectivity governance, API depth, and data ownership matter more than the number of integrated systems.
Mews POS now live in North America, connecting front desk and F&B on one operating system
Mews POS launches in the US and Canada, unifying property management, F&B and payments on one system after rollouts across 20+ countries in Europe and APAC.
Aromar Hotels & Restaurants Selects Cloudbeds for Next Phase of Growth and Modernization
Aromar Hotels & Restaurants, a 60-year-old family group on Spain's Costa Brava, will deploy Cloudbeds across its three properties for PMS, digital check-in, AI chatbot, and guest communications.
Lighthouse Launches Ernest Crews to Get Hotel Commercial Teams Running on AI in as Little as 30 Days
Lighthouse's Ernest Crews embed AI and tech specialists within hotel commercial teams for 30-60 days to deploy its Ernest AI teammate, addressing low adoption rates cited in its 2026 survey.
Highline Hospitality Partners Extends Analytics Platform with Otelier
Highline Hospitality Partners, with 21 hotels and $1.7B in assets under management, will use Otelier to centralize financial and operational data across its portfolio and accelerate its in-house AI development.
Chatrium Residence Riverside Bangkok Advances Luxury Long-Stay Hospitality with Shiji Daylight PMS
Shiji's Daylight PMS, including a specialized Apartment Module for extended stays and flexible billing, has gone live at Chatrium Residence Riverside Bangkok with SUN Accounting System integration.
40% of Golfweek Top 100 U.S. Resort Golf Courses Use Agilysys Golf
Agilysys Golf has surpassed 100 property deployments, with 39 of Golfweek's Top 100 U.S. resort courses now using the platform, including 14 of the Top 20.
ExplorUS consolidates six systems into one platform to run hotels, restaurants, retail, camping and marinas across 30 parks nationwide
ExplorUS, operating 200+ U.S. park destinations, will replace six lodging technology platforms with Cloudbeds to unify operations across hotels, restaurants, retail, camping, and marinas.
Stayntouch and Namastay Announce Integration to Power Direct, High-Conversion and Mobile-First Bookings for Independent Hotels
Stayntouch PMS and Namastay's direct booking engine now integrate in real time, enabling independent hotels to offer mobile-first, frictionless checkout while syncing reservations automatically.
HotelKey Accelerates Self-Check-In Kiosk Deployments Following Standout Success in Initial Properties
HotelKey is scaling its self-check-in kiosk across U.S. properties, with NSR Hotel Group adopting it across 20+ G6 locations, citing 2,000+ annual labor hours saved per property.
FCS Solutions Launches FCS1 IRGS to Connect Guest Requests Directly with Hotel Operations
FCS1 IRGS is a browser-based, no-app solution letting hotel guests request services via QR code, routing each request directly to operational teams to reduce missed requests amid staffing pressures.