SiteMinder's new AI-powered engine goes beyond pricing recommendations to detect and fix distribution-layer issues, such as broken channel connections and unmapped room types, across its 56,000-property platform.
Laundris launched an AI assistant that lets hotel operators query linen inventory data in plain language, delivering instant custom reports and charts at no additional cost to subscribers.
Anana captures demand intelligence from guest calls, chats, and emails before they become bookings, surfacing structured commercial insights for hotel teams through a five-component AI workspace.
Calistoga Spa Hot Springs replaced a 20-year-old system with Mews PMS and RMS, achieving 50% online check-in adoption aided by on-site staff onboarding.
Apaleo becomes the first official industry partner for EHL's Human-Centered Digitalization specialisation, embedding guest speakers, site visits, and capstone projects into the Master's in Hospitality Management.
Folio and M3 have launched a bi-directional integration connecting procurement, invoice automation, and accounting, with hotels able to go live within 24 hours of M3 provisioning access.
The expanded integration connects Apaleo's API-first PMS with IDeaS' AI-powered platform, automating two-way data flows for pricing, forecasting, overbooking, LOS, and LRV decisions in real time.
Stayntouch achieved a perfect 34/34 score for Level 4 Global Customer Support Certification from Hotel Tech Report, covering 24/7 multilingual support, onboarding, and NPS tracking.
IDS Next marks 25+ years powering ITC Hotels' operations with its cloud-native, AI-enabled ERP platform covering front and back-end, wellness, and sales and catering functions.
Hapi and Upgrade's Flex Pay integration automates BNPL payment processing across reservation systems and PMS platforms, already live across thousands of hotels and billed as the first above-property payment automation in a global hotel chain.
Otel AI launches a free webinar series for hoteliers, with the first 41-minute episode featuring former Accor Group CTO Floor Bleeker on building a practical AI strategy.
Cloudbeds launches a native RMS powered by its Signals unified data layer, combining competitor rates, booking pace, and channel behavior with automated rate execution via its PMS.
Inn-Flow's new integration connects its Accounting and Procurement modules, giving hotel teams real-time budget, forecast, and open PO data within the purchasing workflow alongside AI-driven guidance.
roommaster will demo its reimagined PMS platform at NoVacancy 2026 in Sydney, promising 60% fewer clicks, 3x faster performance, and 99.95% uptime for small hotel teams.
UrVenue is hosting an interactive technology showcase at its new Las Vegas Strip HQ on Sept. 30, offering guided sessions on experience inventory, guest journey management, web design, and its OpenTable integration.
Unifocus launches Claira, an AI-native end-to-end workforce and operations platform built for hoteliers, with a specific focus on the historically underserved select-service segment.
Agilysys SVP Frank Pitsikalis will lead a keynote and two panels at NoVacancy 2026 in Sydney, covering AI in hotel ops, evolving guest expectations, and ancillary revenue strategies.
The article argues hotels should treat credential portability as an operational asset, maintaining control over their identity layer rather than becoming dependent on any single wallet, lock vendor, or technology platform.
AAHOA, Folio, and Avendra International have launched the AAHOA Marketplace, a free mobile-optimized procurement platform offering members AI-powered purchasing, a unified catalog, and access to negotiated supplier savings.
First Central Hotel Suites Dubai deployed Shiji's Daylight PMS and Infrasys POS across its 524-room property to unify front office and F&B data on a single cloud platform.