Samsung Elevates Luxury Spaces with The Frame Hospitality Model
Samsung's Frame hospitality TV (HL03H), available in 55", 65", and 75" sizes, brings art display, AI personalization, and LYNK Cloud concierge services to luxury U.S. hotel rooms.
Supplier News
White Rainbow scales its boutique hotel portfolio with Mews
White Rainbow, an 8-property boutique portfolio across the Adirondacks, Montana and Vermont, has deployed Mews PMS, RMS and Flexkeeping to replace fragmented per-property systems and support remote team operations.
The Hotel Key’s Move to Mobile Is Gathering Momentum
Liverton Group's SmartStay platform is live at QT Sydney and Leura Gardens Resort, with 25% of guests using digital wallet keys within one month and 20-30 more properties in the pipeline.
Duetto acquires FLYR Hospitality to expand its platform and accelerate innovation for hoteliers
Duetto acquires FLYR Hospitality to combine AI-driven pricing and plain-language BI with its existing Revenue Profit Operating System, following its 2025 acquisition of HotStats.
Hotel Software Is Learning to Understand Intent
The article examines how truly AI-native PMS platforms differ from AI-enhanced ones, arguing that meaningful change requires clean data, strong governance, and AI embedded in operational workflows, not just interfaces.
Mirai launches the first plugins on ChatGPT that allow bookings on the hotel’s direct channel
Mirai has launched ChatGPT plugins enabling direct bookings for four Spanish hotel brands, including Emperador, Moderno, Porcel Hoteles, and Gloria Thalasso Hotels.
Avalora Cloud PBX Completes Integration with Tiger TMS iLink
Avalora's Cloud PBX now integrates with TigerTMS iLink middleware, enabling hotels to sync guest data, housekeeping status, and calling permissions across 250+ hotel systems.
Stayntouch Integrates with Staklio to Streamline Owner Management for Condo Hotels and Resorts With Individually Owned Units
Stayntouch PMS now integrates directly with Staklio to automate bookings, revenue sharing, and settlements for condo hotels and resorts with individually owned rental pool units.
89% of guests want AI working behind the scenes, not running the front desk, Mews finds
A Mews survey of 3,250 travelers finds 89% want AI in a supporting or background role, with humans preferred over AI at all nine guest touchpoints tested.
Ernest, Lighthouse's AI teammate for hotel commercial teams, is now generally available
Lighthouse's AI teammate Ernest, trained on 3 billion daily hotel data points across 80,000+ hotels, is now available globally to hotel groups, chains, and management companies.
UrVenue Honors Hospitality Leaders at Inaugural Hospitality Innovation Awards
UrVenue presented its first Hospitality Innovation Awards at The Venetian Resort in Las Vegas, honoring Caesars, TAO Group, Circa, Wynn Resorts, and OpenTable during G2E week.
Bartech Launches Smart Minibar Solution Designed Specifically for Short-Term Rentals
Bartech STR uses QR-code-based purchasing and a $9.99/month subscription to let vacation rental hosts offer a hotel-style minibar without PMS integration or item-level tracking.
Italian hotel tech company Blastness accelerates international expansion with launch of BlastnessPay
BlastnessPay, built with Adyen, automates the full hotel payment cycle from booking to reconciliation and is estimated to save a 150-room property over 90 person-days of admin work annually.
TrustYou Replaces the Dashboard With a Conversation
TrustYou launches Ask TrustYou, an AI conversational analytics tool replacing traditional dashboards, included on all hotel plans from Lite to Enterprise starting today.
Lobby and Crewfare win Global Startup Pitch People’s Choice Awards at WiT Singapore 2026
Lobby AI and Crewfare won the People's Choice Awards at the WiT Singapore Global Startup Pitch, and will present at The Phocuswright Conference in Fort Lauderdale in November.
Lobby and Phocuswire
Lowen Hospitality Cuts Monthly Close Time by Over 30% and Achieves Near Real-Time P&L with HIA ERP
Lowen Hospitality's 10-property DFW portfolio cut monthly close time by 30%+ and achieved daily P&L visibility after deploying HIA's ERP accounting platform in 2024.
Avalora's VAIA is First AI Assistant to Complete HTNG Express PMS Integration
VAIA becomes the first AI assistant validated against the AHLA's HTNG Express PMS standard, enabling standardized connectivity with PMS platforms including Visual Matrix.
Hapi Eliminates the Guesswork by Connecting Guest Identity Across Hotel Systems
Hapi launched Guest Identity and Data Lakehouse to resolve fragmented guest records into a single golden profile across PMS, spa, loyalty, and other hotel systems in real time.
Mews launches Guest Messaging and Automations: GMs set the workflow, front desk staff get back to hosting
Mews launches native Guest Messaging and Automations tools, consolidating multi-channel guest communications into one thread and using AI to instantly resolve 80% of routine queries.
HFTP Names Inntelo AI as AI Partner, Deploying AI Agents for Members, Media and Events
HFTP has selected Inntelo AI as its official AI partner, deploying multilingual AI agents across its website, media titles, and HITEC to serve members, exhibitors, and attendees 24/7.
Inntelo AI and HFTP