Survey of 3,500 travelers reveals they spend an average of $500 on non-travel purchases per trip, creating marketing opportunities for brands outside the travel industry.
Argues that luxury demand remains strong despite conference narratives claiming otherwise, with social media simply changing how status symbols are displayed rather than eliminating them.
Kennedy's training webcast teaches staff to convert phone inquiries from online shoppers into direct bookings rather than losing them to OTAs.
Penn State study of 400+ participants found AI voice ordering increased indulgent food choices by 40% compared to human interaction due to mental fatigue.