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Latest Viewpoint

The human-free hotel: a genuine evolution or a self-fulfilling prophecy?

By Mark Fancourt

Expert Views (6)

Chintan Dadhich

A fully automated hotel is not the future of hospitality. It is a different product category entirely and comparing the two does a disservice to both. The self checkout analogy is bit construed in my opinion. Self-checkout did not evolve retail.

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