Advertisement

Appointments

Tawicha Trakulyingyong has been appointed as Group Director of Business Process Improvement at Centara Hotels & Resorts

Mr. Tawicha Trakulyingyong has joined Centara as the Group Director of Business Process Improvement to help drive the improvement of business efficiency across the organization and also to oversee the IT department from strategies to operation management with the aim to increase business competitiveness with the right technology investments. Trakulyingyong has extensive experience in business process improvements and IT strategy, project and operation management in various industries – including retail, manufacturing, banking and financial services. Prior to joining Centara, he held key leadership roles with multinational companies based in Thailand, UK and USA including Tesco Lotus, Minor International, Charoen Pokphand (CP), IBM Service Delivery, and Computer Science Corporation.

Centara
Bangkok, Thailand

Dhiren Savla has been appointed as Group Chief Information Officer at Kuoni Group

Dhiren Savla, Chief Information Officer (CIO) of VFS Global and SVP & Head of Global IT (Shared Service Centre) for Kuoni Group, has been appointed as Group CIO of Kuoni Group, the 109-year-old Switzerland-headquartered multinational travel service provider. In this role, he is responsible for providing strategic leadership to the IT function & strengthening the company’s global IT delivery model across geographies.

Kuoni Travel Holding Ltd
Dubai, United Arab Emirates

Matt Granfield has been appointed as Executive Director – Digital at Mantra Group

Matt Granfield has joined the Mantra Group Executive Committee as Executive Director – Digital, overseeing the Group’s e-commerce and digital strategy. His appointment reflects the increasing focus on digital initiatives undertaken by the expanding Australian hotel group and retail focused companies both in tourism and other industries. With over 15 years of digital and marketing experience, Matt was previously Head of Customer Marketing and Digital at Heritage Bank, and prior to that a partner and consultant with some of Australia's best-known creative agencies working on both tourism and financial services brands. Matt joins Mantra Group as a member of the Executive Committee reporting to Chief Financial Officer Steven Becker with recruitment currently underway for the other members in the newly created Digital team. Matt studied his MBA at the University of Queensland and The Wharton School at the University of Pennsylvania, and is a graduate of Harvard Business School's Strategic Marketing Management program. He is an Associate Fellow of the Australian Marketing Institute and the Australian Institute of Management.

Mantra Group
Surfers Paradise, Australia

Kris Singleton has been named Global Board Director at Hospitality Financial and Technology Professionals (HFTP)

As of November 1,Kris Singleton, CIO for Omni Hotels & Resorts, joins as a director on the Hospitality Financial and Technology Professionals (HFTP®) Global Board. Singleton was appointed for a two year term by the HFTP Global Executive Committee when it recently convened following the association's Annual Business Meeting at the 2015 Annual Convention & Tradeshow in Bellevue, Wash. USA. Singleton previously served as advisory council chair for HFTP’s 2013 Hospital Industry Technology Exposition and Conference (HITEC), the world’s largest hospitality technology event.

HFTP
Austin, Texas, United States

Jeff Snow has been appointed as Director of Interactive Design and Development at Monscierge

Hospitality technology firm Monscierge, recently known for providing the Travelodge UK mobile booking application, has added the hospitality expertise of Jeff Snow, the former Starwood Hotels & Resorts Worldwide, Inc. Director of Interactive Design and Development, to their team.During his tenure at Starwood, Snow led teams of UX/UI designers, project managers and art directors to produce content for all communication channels throughout the 10 brands under the Starwood umbrella, including the Starwood Preferred Guest rewards program.

Monscierge
Oklahoma City, Oklahoma, United States
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 
Lighthouse

John Brehm has been appointed as Vice President, Sales and Business Development at eCommission Solutions

John Brehm joins ECS as Vice President, Sales and Business Development, where he will lead the global sales effort and develop new business opportunities. He brings over eighteen years of leadership experience from American Express Global Corporate Services and most recently Travel Leaders Group, where he served as the Vice President of Franchise Sales.

Buster
New York, New York, United States

Chindavone Khounsathone has been promoted to Associate Market Manager - NA Regional Territories – Canada East at Expedia

Chindavone KHOUNSATHONE (ESSEC IMHI 2010) has been promoted to Associate Market Manager North America Regional Territories Canada East Expedia based in Tornto. She joined Expedia upon graduation in Paris for a year as Revenue Specialist and the moved to Toronto as Market Associate where she spent close to 3 years before this last promotion.

Expedia Group, Inc.
Toronto, Canada

Michael Quan has joined InterContinental San Francisco as Area Director of IT

With more than 15 years of experience in information technology and business management, Michael Quan joins the InterContinental Hotels of San Francisco as Area Director of IT. Quan has spent most of his career in the Bay Area, working for companies such as Asian Health Services, Bay Computing Group, and Hotel Shattuck Plaza in Berkeley. Through his extensive knowledge and skills in the field, Quan continues to provide technical support and expertise, while overseeing operations to improve stability and service quality.

IHG
San Francisco, California, United States

Matthew Faull has been promoted to Senior Vice President – Information Technology and E-Commerce at Swiss-Belhotel International Limited

With 15 years experience in informational technology and e-commerce, Faull was previously Senior Vice President at ValueCommerce Japan, a Yahoo! company. He also held senior management positions in information technology and E-commerce in his homeland New Zealand, while his 10-year stint with ValueCommerce included positions in Russia and the Philippines. A graduated of Auckland University in computer science, Matthew Faull joined Swiss-Belhotel International in 2012. He said it was vital Swiss-Belhotel International to embrace cutting edge technology, developing systems and support mechanisms to meet demand and offer value to customers and partners would would extend its market leading position. “We recently introduced Protel International Property Management Systems which will enable total integration of property management plus on-line connection to our regional and corporate head offices,” said Mr. Matthew Faull. “This is an example of the importance we place on this crucial area which will continue to define the future of the hospitality industry.” Swiss-Belhotel International has more than 125 hotels, resorts and projects in its global portfolio. It has a presence in China, Vietnam, the Philippines, Indonesia, Malaysia, Australia, New Zealand, Kuwait, Qatar, Bahrain, Iraq, Oman and Saudi Arabia.

Swiss-Belhotel
Hong Kong, Hong Kong (SAR)

Keith Yeung has been appointed as VP Information Technology at Dorsett Hospitality International

Based in Dorsett Hospitality International's Corporate Office in Hong Kong, Keith is responsible for the overall information technology initiatives for the group, including formulating and implementing Group information technology, enhancing the hotels' operation efficiency through automation and technology enhancement and formulating policies and procedures for data / information protection and security. With 18 years of industry experience in SAP retail systems such as POS, CRM and E-Commerce, Keith was the Head of I.T in Hong Kong Tourism Board.

Dorsett
Central, Hong Kong (SAR)

Julie Cheneau has been promoted to Director Market Management at Expedia

Julie CHENEAU (ESSEC IMHI 2004) has been promoted to Director Market Management Expedia Inc London. Julie has worked for the last 9 years with Expedia successively to the following positions: Market Manager, Business Development Manager - Online Partner Marketing, Senior Market Manager and Area Manager before this last promotion. Prior to Expedia Julie did two years of Revenue Management

Expedia Group, Inc.
London, United Kingdom