How Tech Has Revolutionized Restaurant Hospitality
Technology has proliferated in the restaurant industry over the past five years, as eateries look to improve both efficiency and the customer experience.
Technology has proliferated in the restaurant industry over the past five years, as eateries look to improve both efficiency and the customer experience.
Back in 2008, when we talked about the hotel of the future, we dreamt about "smart bathrooms, toilets functioning both as a toilet and bidet with in-built washing and drying, windows able to show news reports, and armchairs that vibrate to the rhythm of the music. It doesn't sound bad, but our future vision today, ten years later, is much more ambitious and so are the technology trends.
Smart hotels in China will use robots to carry luggage, install facial recognition for easier check-ins, and use smart keys on phones to turn on air conditioning, predicts Jane Sun, CEO of CTrip, one of China's largest online travel services company.
Hours after announcing a data breach on Friday, two Oregon men sued international hotel chain Marriott for exposing their data. Their lawsuit was followed hours later by another one filed in the state of Maryland.
Your smartphone is about to get a whole lot faster.
Hotel bars, restaurants, and lobbies have long been places where people gather to see, be seen, meet, and mingle. And as popular culture has demonstrated to us in countless films, TV series, and books, they often serve as the ideal backdrop for a meet cute, too.
Worldwide Market Reports has announced the addition of the A Research Report on Global Smart Hospitality Management Market Potential Growth, Share, Demand and Analysis of Key Players Research Forecasts to (2017 2022). The global Global Smart Hospitality Management Market research report covers main factors responsible for the development of the Smart Hospitality Management Market.
It's the world's poshest taxi - and a glimpse into the future of travelling.
Question: What do you get if you cross a hotel room with a self-driving vehicle?
It sounds little different from the primitive hotel experiences. Today, WeChat has opened doors for a smart hotel in Shanghai. China's biggest social messaging app, WeChat has partnered with InterContinental to open this new kind of hotel. It brings a different type of experience to its users by offering them options to book rooms via WeChat. Even users can remotely check-in their rooms and can also use their smartphones as key cards. There is plenty of smartness that has been stuffed into the overall working of the hotel.
While paying for meals and ordering taxis via WeChat is old news in China, the all-in-one app is now elbowing its way into an asset-intensive industry: hospitality.
When Airbnb was founded ten years ago, it brought a unique concept to the market: find travel accommodations that feel like home.
When you are planning a vacation, you spend a lot of time researching the hotels you want to stay in, the places you visit, restaurants, shopping, and other things. You read reviews and experiences of other travelers. Folks at Travel + Leisure asked their readers to rate various hotels based on their location, facilities, food, service, and overall value. Here are the top 10 best hotels in the world in 2018 based on Travel + Leisure's survey.
In the hospitality industry, customer experience is king. At the same time, companies face fierce competition for each customer dollar and have to deliver outstanding service with ever-increasing efficiency. Automation - especially voice processing, artificial intelligence, smart devices, and robotic process automation - can help with all three of these competing challenges.
Globally, there are about 4 million hotels. Of these, only 2.1 million hotels are listed on Booking.com, 1 million on Tripadvisor and 0.8 million on Expedia. Within this, the budget hotel segment is the fastest growing (9 per cent CAGR globally) and is the first choice of millennials.In the GCC, 45 per cent of rooms are in the budget and mid-sized segment with online penetration at 46 per cent. In huge neighbouring markets like India, mid-tier (3-star and 4-star hotels) represents a $4 billion opportunity. Only 30 per cent of these are connected online for search, discovery and booking. There is significant opportunity to move hotels online by providing them efficient technology and remote services.However, the budget and mid-sized hotels and chains are ill-equipped to ride this wave because of technology and talent constraints. Hitherto, technology available for such hotels was either too complicated or too expensive to maintain, resulting in suboptimal digitisation.Targeting this opportunity is Hotel Launcher, a cloud-based Software-as-a-Service (SaaS) technology for budget and mid-sized hotels and chains. The platform's objective is to help this segment of properties increase revenues by bringing them online via an efficient SaaS discovery and booking system. They also have an engine for revenue management.Rajiv Malhotra, founder and CEO, said: "Simply put, Hotel Launcher is Shopify for small and mid-sized hotels and chains. Our technology is a highly advanced PMS [industry parlance for property management system]. It is integrated with a channel manager and a website builder. We call this solution Integrated Distribution Management System or IDMS for short."
If you haven't yet jumped on the faux-meat bandwagon, 2019 could be the year.
Hospitality has always been a benign arms race, a struggle to capture the hearts, minds and loyalty of the most fickle and demanding guest. Hotels were the original testbeds for architectural innovation and building technology, places where many people had their first experience of modern plumbing, electric light, the elevator and a host of other inventions that we now take for granted.
DataArt has predicted the top 5 travel and hospitality tech trends for 2019.
Israel hosted the highest number of tourists in October than ever before. Some 486,000 people, or nearly half a million visitors, came to the Holy Land - devoting 2.5 billion shekels to the Israeli economy. The record number comes at a good time. Tel Aviv will soon be hosting the "Israel Hotel Investment Summit," where hotel managers will come together and speak about tourism and the need to get more accommodations up and running in the country. In 2000, Israel had about 47,000 rooms for two million visitors. In 2017, the country had 55,000 rooms and 3.6 million tourists. The Tourism Ministry is trying to change that. The government office is incentivizing building by offering grant money to developers and helping them cut through red tape. One of the summit's keynote speakers, Navneet Bali, will be talking about why Israel is a key market for hospitality innovation. Bali is the chairman for Meininger Hotels. The Jerusalem Post first asked him "Why October?"
We decided to speak to Renato Dimarzio, CEO of Empire Hotels. Dimarzio is a man who hopes to defy this expectation with his distributed ledger technology platform which is focused on the hotel sector.