TV (203)

Driving sustainability from the lenses of both an owner and operator: An Insider's Perspective from Pandox

During the World Sustainable Hospitality Alliance Member Summit in Nice, HNtv INSIDERS caught up with Caroline Tivéus, Senior Vice President, Director of Sustainable Business at Pandox, and Dr. Willy Legrand, Professor at the IU International University of Applied Sciences in Germany. Pandox, as a hotel owner, plays an important role in the sustainable hospitality ecosystem, managing a diverse portfolio of leased and operated properties.

From Strategy to Impact: Mainstreaming Net Positive Hospitality

At the World Sustainable Hospitality Alliance Member Summit in Nice, HNtv INSIDERS caught up with Glenn Mandziuk, CEO at the Alliance and Dr. Willy Legrand, Professor at the IU International University of Applied Sciences in Germany. This summit, themed 'Mainstreaming Net Positive Hospitality', provided the hospitality industry with an opportunity to discuss how to drive action.

The Growing Role of Digital Identity in Today's Hotel Tech Stack

In a recent conversation between EHL professor Ian Millar and Pedro Torres, founder of Youverse, they explored the multifaceted concept of digital identity within the hospitality industry. Torres provided a comprehensive explanation of digital identity, emphasizing its role in securely verifying individuals online. He highlighted the potential applications in hospitality, such as personalizing guest experiences, expediting check-in processes, and enhancing security measures.

BeCause: Transforming the sustainability data ecosystem in Travel

It is the Global Sustainable Tourism Council (GSTC) global conference in Stockholm, Sweden, tune in as for a conversation between Jahanzeeb Ahmed, Chief Commercial Officer & Co-Founder of BeCause and Dr. Willy Legrand, Professor at the IU International University of Applied Sciences in Germany for HNtv INSIDERS. BeCause is a pioneering company empowering over 30,000 tourism businesses to seamlessly manage their sustainability data. By integrating certification bodies, influential marketplaces such as Booking.com and Google, and Hotel Chains such as Radisson Hotel Group, BeCause is setting new standards in data transparency, reliability, quality, and frequency.

Hotel Sustainability at the Forefront: Insights from the GSTC Global Conference

During the GSTC Global Conference in Stockholm, Sweden, HNtv INSIDERS caught up with Randy Durband, CEO of the Global Sustainable Tourism Council (GSTC), and Dr. Willy Legrand, Professor at the IU International University of Applied Sciences in Germany. The event aims to unite global and local tourism professionals engaged in advancing and advocating for sustainable travel and tourism.

Hotel Indigo debuts largest marketing campaign in brand history

Hotel Indigo, part of IHG’s Luxury & Lifestyle portfolio, is unearthing the hidden gems that only can be found in a neighborhood and inspiring the next generation of travelers to go out and explore. The brand's newest international marketing campaign, The World’s Neighborhood Hotel, is rooted in the brand’s long-held belief that when you see the world through the neighborhood, the neighborhood changes your world.

Innovative Hospitality Technology Solutions Empower Hotels for Enhanced Efficiency and Profitability

Leading companies in the hospitality technology industry showcased their cutting-edge solutions at HITEC Toronto, an event dedicated to exploring the latest innovations in the hospitality sector. These companies are committed to revolutionizing hotel services, enhancing guest experiences, and maximizing hotel profitability. In this article, we present a summary of their offerings and how they aim to empower the global hospitality industry.

HITEC Toronto Interview: John Seaton, Chief Revenue Officer (CRO) at Cendyn

Flying into Toronto from the UK, John Seaton, Chief Revenue Officer (CRO) at Cendyn, shares his insights about working with partners and tech providers to solve problems and help shape the future of the hospitality industry. In this live interview from HITEC, hosted by Alan Young, John tackles tough topics like the labor shortage challenges hotels are facing to the impact of AI on the industry.

Crave Interactive: Revolutionizing Hotel Service with Innovative Digital Solutions

Gareth Hughes, founder and CEO of Crave Interactive, introduces their company's digital solutions designed to enhance hotel service for guests. At HITEC, Crave will showcase their in-room tablets, mobile solutions, and two major innovations: Crave AI, an Artificial Intelligence-powered natural language assistant that provides personalized service with visual displays and the option to connect with a human staff member via video chat, and Instant Video, a feature allowing guests to have video chats with staff members from their rooms or mobile devices. These unique offerings cater to high-end hotels and vacation resorts while also benefiting hotels across different segments. 

Cendyn: Empowering Hotels with Innovative eCommerce Solutions for Profitability and Guest Loyalty

Emily Millman, senior director of eCommerce at Cendyn, introduces the company's mission to enhance hotel profitability and guest loyalty. Cendyn will showcase its comprehensive website design and technology services, highlighting the integration of their websites with the RT4 system at HITEC. Their award-winning websites not only reflect each hotel's distinctive brand personality but also incorporate the latest UX design trends.

INTELITY: Innovative Hospitality Technology Solutions

Benjamin Keller, Senior Vice President of Sales at INTELITY, highlights the range of technology solutions they offer to the global hospitality industry, including mobile check-in, keyless entry, in-room tablets, and back-end ticketing. At the upcoming high tech event, they will be showcasing their enhanced API and SDK for seamless integration with existing hotel apps, as well as the new features of their R5 platform and the P11 in-room tablets.

HNtv INSIDERS: UN Micro-, Small and Medium-sized Enterprises Day: The Transformational Power of Hospitality SMEs

It is widely acknowledged that Micro-, Small and Medium-sized Enterprises (MSMEs) play a crucial role in the tourism and hospitality sectors across the globe in terms of contribution to local and national economies, supporting livelihoods and key to achieving the Sustainable Development Goals (SDGs). The United Nations Micro-, Small and Medium-sized Enterprises Day is an opportunity to celebrate entrepreneurs, leaders and changemakers – and this year with a special attention to women and youth entrepreneurs. MSMEs in the tourism and hospitality sectors is often where one can find the best practices and implementation of cutting edge innovations when it comes down to environmental and social sustainability as well as conservation, restoration and regeneration approaches.

Maestro PMS: Comprehensive and Customizable Hotel Management Solution

Warren Dehan, President of Maestro PMS, introduces their all-in-one suite of applications designed specifically for the hotel industry. Maestro PMS offers over 20 modules and integrates with more than 800 popular systems, providing comprehensive support for managing the guest journey and hotel operations. Their flagship product, the Maestro PMS suite, includes modules for PMS, sales and catering, club and spa management, owner management, and more.

Hotel Investor Apps: Hotel-Specific ERP Software for Enhanced Efficiency and Profitability

Chris Hall from Hotel Investor Apps introduces their hotel-specific enterprise resource planning (ERP) software aimed at helping hoteliers enhance their business and increase profitability. Their ERP includes dashboards, a modern accounting and financial suite, business intelligence, and a mobile application with full functionality. The software addresses common challenges faced by hotel companies such as data silos, disconnected tools, and manual entry processes.

Shiji Group: Empowering Hoteliers with Next-Generation Technology for Enhanced Efficiency and Revenue Growth

Ryan King, Senior Vice President of the Americas at Shiji Group, introduces their Shiji enterprise platform showcased at the high tech event. The platform includes a next-generation property management system that revolutionizes hotel operations across borders, leveraging technology to transform guest experiences. Their enterprise-capable Infra point-of-sale system enhances operational efficiency and allows guests to order food and beverage directly from their rooms or poolside, preventing revenue loss to third-party delivery services.

Earth Day: Hospitality Cooperation to Accelerate Sustainability Actions

Earth Day is a yearly reminder that the global hospitality sector needs to speed things up on multiple fronts. The past few months have shown policy makers can establish essential frameworks from the Kunming-Montreal Global Biodiversity framework to the High Seas Treaty. Ultimately, tackling complex challenges requires cooperation, collaboration and coordination between multiple stakeholders across the public and private sectors. Driving sustainability, whether it is about industry standards on metrics, sharing best practices or joining forces to ensure a transparent supply chain, on Earth Day Saturday April 22nd it is an opportunity to showcase the Sustainable Markets Initiative and its Sustainable Hospitality and Tourism Task Force where industry leaders are focused on building momentum for the entire sector to move from intentions to more sustainable actions.

HNtv at Unfold 2023: Where lies the single biggest opportunity for hotels in the immediate future?

Hospitality Net was honored to attend Unfold 2023 Amsterdam as their media partner on Tuesday, April 4th. Unfold is an annual hospitality tech forum that is hosted and curated by Mews. This year's event brought together an impressive lineup of inspiring innovators, visionaries, and thought leaders from the hospitality industry at the Muziekgebouw in Amsterdam. As part of our coverage, we asked a panel of speakers, hoteliers, and suppliers to share their insights on the most significant opportunity for hotels in the immediate future.