Wellness & Wellbeing Interviews

October 1

Tony Nicastro on the Future of Hotel Fitness and Wellness

Marriott's Tony Nicastro explains how hotels are redesigning fitness spaces and adding recovery tools to match guests' home wellness routines.

Rachel Lenzner, Hospitality Business Development Manager, US/Americas, Matrix

HN TV

Interview

June 15

Design the Experience Before the Building: Alina Hernandez on Experience as Infrastructure

Alina Hernandez argues that experience design must precede physical construction, with co-creation from guests and staff replacing assumption-driven decisions to avoid costly retrofits.

Alina M. Hernandez in conversation with Simone Puorto

Lausanne, Switzerland

HN TV

Interview

June 10

Empathy Is Something You Design, Not Something You Hope For: Adrienne Boissy on What Healthcare Can Teach Hospitality

Dr. Adrienne Boissy draws on healthcare's measurable approach to empathy, burnout, and system design to challenge hospitality leaders to move beyond aspiration and build human connection into operations.

Dr. Adrienne Boissy in conversation with Simone Puorto

Lausanne, Switzerland