HN World Panel

AI and Sustainable Hospitality: Boon or Bane?

15 Experts shared their view

HN Thematics: Data & Business Intelligence

How to employ automation and personalization with a CDP across the guest journey

Hospitality marketing is a world in itself. You’re constantly running a mile a minute. You’re constantly running a mile a minute.

Hotel Yearbook

DO’S and DON’TS for Successful Process Automation in Hotels

HYB article by Linda Girrbach

Automation in the hospitality industry is rapidly transforming how hotels operate and deliver services. From streamlining mundane tasks to enhancing guest experiences, automation offers significant benefits.

Opinion Articles

The Dark Side of Data

Nowadays, every click, scroll, and tap is meticulously recorded and analyzed. Property Management Systems have revolutionized the way hotels operate, offering seamless booking experiences and personalized guest services.

From industry to education: Hospitality pros shape the next generation

In today’s complex business environment, schools play a crucial role in preparing graduates to overcome the challenges of the future.

Some Customers Aren’t Worth Doing Business With

In some of my customer service speeches, I joke that some customers aren’t worth doing business with. The way I position it in the speech is funny, but in reality, it’s pretty serious.

Junk Fee Law: Exception to SB 478 for California Restaurants Moves Forward

In the morning hours of June 25, 2024, the California Assembly unanimously approved Senate Bill 1534, an emergency response to the special interests of restaurants and labor (the California Restaurant Association and UNITE HERE), exempting any “restaurant, bar, food concession, grocery store or grocery delivery service” from application of the SB 478’s Honest Pricing Law that was passed in last year to become effective on July 1, 2024.

Five ways for hoteliers to measure success

Technology is an integral part of our daily lives. With new advancements regularly emerging, it’s astonishing how quickly certain innovations, like AI, have come to dominate our conversations.

Today's News

Student mental health: Creating a supportive academic environment

Mental health is an increasingly prevalent topic of conversation these days, with higher rates of anxiety, depression, and distress reported by Gen Zers than any other age group and the social stigma around it lifting.

CESSA and Sommet Education form an alliance to promote global hospitality education

CESSA University and Sommet Education have signed a Memorandum of Understanding (MoU) to expand educational opportunities in the Hospitality Industry.

citizenM Redefines the Hybrid Work Experience With the Launch of Co-Working

In response to the evolving needs of modern professionals, hotel and lifestyle brand citizenM is expanding its innovative membership program to include co-working benefits across its portfolio of 34 hotels (and counting) worldwide.

65% of global markets post year-over-year RevPAR growth

STR’s global "bubble chart" update for the four weeks ending 15 June 2024 shows 65% of markets with year-over-year growth in revenue per available room (RevPAR).

Encouraging Employees to Invest in the Environment

As the carbon footprint of the hospitality and tourism industry continues to grow, increasing attention is being paid to how employees can help mitigate the industry’s environmental impact.

Radisson Hotel Group adds 10 new hotels to its pipeline in South Asia

Radisson Hotel Group is delighted to announce the signing of 10 new hotels in just four days. These signings are across brands, including Radisson Blu, Radisson, Radisson Individuals, and its brand extension Radisson Individuals Retreats.

Hyatt Announces Two New Senior Vice President Roles to Drive Growth in EAME Region

On the heels of another year of industry-leading net rooms growth, Hyatt has appointed two new Senior Vice Presidents to support the business’s ongoing growth journey in the Europe, Africa and Middle East (EAME) region.

A New Chapter Begins: Fairfield by Marriott Jalan Pahang Renames as Fairfield by Marriott Chow Kit Kuala Lumpur

Today's Supplier News

Evolving Tech Landscape: FCS Solutions Extends Footprint In The Americas To Cater To Increasing Demand For Hotel Technology With Two New Offices In Canada & Mexico

GrowthCurve Capital Acquires Duetto

Cendyn and Glowing integration redefines omnichannel messaging for hotels

Adagio Selects IDeaS G3 RMS for AI-Driven Revenue Management

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