Tom Cross has been promoted to Resort Manager at Turtle Bay Resort

Tom Cross
A hospitality veteran, Tom Cross was previously the highly effective director of operations for Turtle Bay Resort. He joined the north shore property and Benchmark Hospitality International in 2005 as director of conference services and food & beverage, following a decade of leadership experience at other Hawaiian resorts. This included serving as director of food and beverage for Kona Village Resort, an exclusive property of individual bungalows on the Big Island of Hawaii. Prior to this, he held the same position at the Hawaiian Regent Hotel on Oahu, one of Hawaii’s largest hotels. Mr. Cross attended the Kansai Gaidai University in Hirakata Shi, Japan, and the University of the Pacific in Stockton, California, earning a degree in Non-western Cultures. He graduated from the University of Utah with a Bachelor of Science degree in International Relations. In keeping with Benchmark Hospitality International's "Hometown Hospitality" initiative, Mr. Cross serves on the Board of Directors for the Ko'olauloa Educational Alliance Corporation, a local non-profit organization that benefits schools near Turtle Bay Resort. He resides in Hawaii Kai on Oahu.
General Management USA & Canada United States Hawaii Kahuku, Oahu

Pyramid Global Hospitality is a leading hospitality management company with a powerhouse portfolio of 200 properties across the U.S., Caribbean, and Europe. Pyramid is renowned for its relentless commitment to a people-first culture, operational excellence, and owner-centric, results-driven relationships. The company’s dynamic platform includes the award-winning collection of distinct independent properties, Benchmark Resorts & Hotels,...