May 16, 2017

Sheila Buciuman has been appointed as Director of Operations at The St. Regis Atlanta

Sheila has spent the majority of her career with The Ritz-Carlton, a luxury brand of hotels under Marriott International, which recently added St. Regis to its upscale portfolio. She began her career as a diamond receptionist at the world-renowned Waldorf Astoria, acting as a front office associate, as well as managing the day-to-day experiences of Hilton Honors Diamond members. In 2005, Sheila transitioned to south Florida, where she assumed the role of front office agent at The Ritz-Carlton, Palm Beach and was promoted to assistant front office manager after a year. With her evident passion for customer service and strong leadership skills, she was once again offered a promotion, accepting the role of front office manager after only a year in the position. Two years later, she became the assistant director of housekeeping before moving north to Georgia and undertaking the position of director of housekeeping at The Ritz-Carlton Reynolds, Lake Oconee. In November 2011, The Ritz-Carlton, Buckhead extended an opportunity to Sheila to become the assistant rooms executive. She then attained her first executive committee position as the executive assistant manager of the rooms division in 2014, overseeing the complete rooms operations for two and a half years. In this role, she directed the operational excellence of the rooms division, increasing guest engagement and profitability for the 510-room luxury hotel, including the Spa and Club Lounge. During her tenure at The Ritz-Carlton, Buckhead, guest engagement scores reached an all-time high despite the property undergoing lengthy and invasive renovations. Under Sheila’s leadership, the rooms division and Spa achieved their all-time highest profitability since the opening of the hotel in 1984.

General Management USA & Canada United States Georgia Atlanta