Nicola Grupp

Nicola"s journey with Carlson Rezidor started in September 2012 at the Radisson Blu Hotel Cologne in Germany. Throughout his career, Nicola has held various positions in the company such as Rooms Division Manager, Director of Operations and Executive Assistant Manager. Nicola chose Rezidor for two reasons. In the first place, he says Rezidor has always empowered him to bring his ideas and values into the hotel and if something didn"t work out, the company motivated him to try again with a different approach; and secondly, he appreciates the investments Rezidor is making for their people and their education.

Nicola is a Certified Hotel Business Administrator, having graduated from the Hotel Management School Hamburg. He is also a graduate from the Rezidor Mentee Program under the guidance and mentoring of Ralph Goetzmann, General Manager of the Radisson Blu Hotel Cologne.

Nicola is making Every Moment Matters by being attentive and creative, preparing for the unexpected and exceeding the expectations of our guests. His service philosophy is to see everything from a guest's perspective, trying to determine what their expectations of their hotel stay will be and making the guests feel special.

To drift away from a busy work schedule, Nicola enjoys many activities such as running, playing basketball, snowboarding, hiking, travelling and cooking. Not many people know that he loves reading recipe books and could spend hours trying out something new in the kitchen.