Norbert Mede has been appointed as General Manager at The Heritage House Resort & Spa, Little River

Norbert Mede is a 30 year award-winning veteran of the hospitality industry, from his early days of starting a party staffing company and a brewpub tour company to his extensive hotel General Manager and culinary experience in lifestyle, independent and boutique properties, to his work as a consultant, startup advisor, speaker and educator, working tirelessly to improve the guest experience through leading exceptional people and creating amazing products. Norbert is a consummate industry professional with a passion for contributing to the creation of an environmental sustainability, spiritually fulfilling and socially just world.

Norbert Mede grew up in Northern California and attended Golden Gate University in San Francisco, graduating from the Hotel, Restaurant and Institutional Management program in 1991. Upon graduation, Norbert moved to Newport Rhode Island to manage the highly acclaimed Cliffside Inn. After returning to the West coast in 1994, Norbert worked for Red Lion Hotels, Doubletree Hotels and Silver Cloud Inns in the Pacific Northwest before embarking on a four-year stint as a chef in Washington State. During his time in Washington State, Norbert served as President of the Snohomish County Lodging Association, Treasurer of the Snohomish County Visitors Bureau, served on the Lodging Tax Advisory Committee for Lynnwood, Washington, and taught hospitality courses at Highline Community College in Des Moines, Washington

In 2001, Norbert purchased the Jamestown Hotel in California's Gold Country. Norbert owned and managed the 11-room historic boutique hotel and restaurant until 2005. Norbert also served as president of the Tuolumne Country Bed and Breakfast Association during this period. In 2005, Norbert returned to his roots in San Francisco to take over as General Manager of the Stanyan Park Hotel where he resided until 2008 when he was hired by Greystone Hotels to assume the reigns of the Hotel Griffon, and shortly after, the Inn at Union Square as well.

In 2012, Norbert was named 'General Manager of the Year' by Luxe Hotels Worldwide as recognition of his commitment to providing an exceptional guest experience. In June 2015, Norbert joined the acclaimed Dunton Hot Springs and Dunton River Camp in Colorado as General Manager. Dunton Hot Springs was a part of the Relais & Chateaux, an international network of exclusive resorts and hotels. In 2016, Norbert started his own consulting and management company focusing on providing exceptional guest experiences through unique programs, creating well designed and appealing products and providing superior service.

Most recently, Norbert served as Senior Vice President of Pivot Agency, a multiple tiered sports marketing and travel company, where he led the Travel division serving professional sports team with their travel programs from contract negotiations through on the ground logistics to final invoicing and billing. Norbert's passion for the environment and for the health and welfare of his employees has led to establishment of his Green teams at the properties, promoting environmental policies and awareness, as well as the health and fitness programs, seeking to improve the physical and mental wellbeing of his employees.