Carlisle Connally has been appointed as VP Customer Success & Strategy at Koddi Inc. in Forth Worth
Koddi, a leading marketing management software company for the travel industry, today announced that Carlisle Connally has joined the company in a newly created role as Vice President, Customer Success & Strategy. Ms. Connally will be based at the company's Fort Worth headquarters leading and overseeing Koddi's efforts related to customer experience, specifically elevating th e strategic value of Koddi services through the delivery of best in class travel and hospitality solutions. Inclusive of onboarding, client support, new program adoption, and long-term advocacy and retention, Ms. Connally will draw on her more than 15 years of experience to cultivate and craft bespoke client engagements that deliver increased business value.
Prior to joining Koddi, Ms. Connally established and led Marriott Internat ional's Global Paid Media team across all Marriott brands and the loyalty program. In her role, she was responsible for establishing strategic media priorities and objectives, driving thought leadership and overseeing all paid media teams and processes, including holistic planning, execution, optimization, media product, and agency partnerships. Before Marriott, Ms. Connally held leadership roles at Choice Hotels and Hilton.