Gregory Polino

The St. Regis Bal Harbour Resort, a AAA Five Diamond and Forbes Five-Star resort, has announced the appointment of Gregory Polino as general manager. In his new role, Mr. Polino will oversee day-to-day operations of the acclaimed 216-room oceanfront resort including the resort's four distinct dining concepts: Atlantikós, The Grill at St. Regis, The St. Regis Bar, and La Gourmandise as well as the Forbes Five-Star Remède Spa.

Mr. Polino joins The St. Regis Bal Harbour Resort with over 17 years of experience in global luxury hotel, resort, and restaurant operations, most recently as general manager at W Miami. Mr. Polino's celebrated success is a result of his extensive experience in the luxury hospitality industry, having worked in diverse environments across several countries. His career began at Monaco's Hotel de Paris in Monte-Carlo as assistant director of food & beverage, where he worked directly with James Beard award-winning Chef Alain Ducasse's on new menu implementation and all aspects of food and beverage management. Mr. Polino then traveled to Paris, where he held a leadership position at the five-star and AAA Five Diamond property, Hotel Plaza Athenee, before relocating to Miami to lead the food and beverage team at Sofitel Luxury Hotels. While with Sofitel Luxury Hotels, he continued to excel and was asked to manage hotel operations for their New York City flagship property. Following his time at Sofitel, he continued his hotel management track and oversaw the opening and all aspects of operations for Conrad Hotel, another signature flagship hotel for the Conrad-Hilton brand.

Now as general manager at The St. Regis Bal Harbour Resort, Mr. Polino will continue his commitment to deliver service excellence and ultimately enhance guest experiences. His proven track record of providing the highest quality of guest experiences and consistent attention to detail is a testament to his many strengths as a leader.