Nicholas Dumbell has been appointed as General Manager at The St Regis Mumbai
The St Regis Mumbai has appointed Nicholas Dumbell to lead The Best Address as general manager. A veteran hotelier, driven by passion and creativity, Dumbell, who is better known as Nick, is a multi-cultural global citizen with 25 years of experience in the hospitality industry. Having commenced his career in London with leading International hospitality chains, he soon became a part of Marriott International's myriad brands spanning the last two decades.
He has a proven record of implementing strategic initiatives delivering financial success in tandem with customer satisfaction. Born in Brunei to Franco-Mauritian and English parents, he grew up as an expat in five different Asian countries allowing him diverse cultural exposure.
Dumbell came back to his Asian roots in 2014 to lead the Bengaluru Marriott Hotel, and then subsequently moved to Mumbai in 2016. This will be his third role in India, with him most recently leading the team at The Renaissance and Marriott Executive Apartments, Mumbai, where he grew both the hotel's revenue and customer service scores to record highs.
During his tenure here, he played a critical role in establishing the hotel as a leading conference and wedding venue in Mumbai, and was active in the redevelopment plans to upgrade the properties and create additional conference facilities and a luxury hotel within the complex.Armed with a bachelor's degree in science from the prestigious Cornell University School of Hotel Administration, USA, and backed with a management programme at the Ecole Hoteliere, Lausanne, Switzerland, Dumbell started his career in the food and beverage department.
Nicholas Dumbell is an alumnus of Cornell | Nolan School of Hotel Administration – Class of 1997.