Cindy Kong has been appointed Hotel Manager at Mandarin Oriental, Singapore
Mandarin Oriental, Singapore is pleased to announce the appointment of Ms Cindy Kong as Hotel Manager. A veteran in the hospitality industry, Cindy brings with her extensive knowledge of hotel operations, including over 20 years of experience with Mandarin Oriental Hotel Group with her most recent role as Hotel Manager of The Landmark Mandarin Oriental, Hong Kong. In her new capacity, Cindy will play a pivotal role in spearheading initiatives to drive operational excellence and ensure high levels of guest satisfaction.
Cindy is no stranger to Mandarin Oriental, Singapore, having worked here in 2000 as a Guest Services Executive after completing her management traineeship with The Broadmoor in
Colorado Springs. Three years into her term as Guest Services Executive, she advanced further to undertake the position of a Guest Services Manager where she was instrumental in
leading the team through different phases such as mapping of recovery strategies to address the impact of the SARS outbreak, and she also played an integral role in the re-opening of the hotel following a major refurbishment project.
After her six-year stint in Singapore, Cindy moved on to Mandarin Oriental, Kuala Lumpur where she held managerial roles in the Front Office department, and later took the helm of
the hotel's rooms division as the Director of Rooms before heading off to Mandarin Oriental, Macau in the same capacity. Hailing from Malaysia, Cindy speaks fluent English, Mandarin, Malay and Cantonese.