Susanne Hatje has been appointed as General Manager at Mandarin Oriental Mayfair, London
Mandarin Oriental Hotel Group has enlisted the talent of veteran hotelier Susanne Hatje to oversee the launch of Mandarin Oriental Mayfair, London scheduled to open in spring 2023.
Ms Hatje joins the pre-opening team direct from her position as General Manager of Mandarin Oriental, New York, the Group's flagship property in The Americas. She brings with her more than 25 years' experience in the hospitality industry, including 18 years of senior management roles within Mandarin Oriental Hotel Group.
Ms Hatje was at the helm of the award-winning Mandarin Oriental, New York for nine years. Prior to that, she served as the global Group Director of Residences, managing all aspects of the Group's portfolio of branded Residences at Mandarin Oriental. Her experience of launching key Mandarin Oriental hotels includes the opening of the iconic Mandarin Oriental, Boston in 2008 as well as The Landmark Mandarin Oriental, Hong Kong which has been winning significant awards since its opening in 2005. Ms Hatje also served as General Manager of Mandarin Oriental, Munich, overseeing the re-branding from Rafael hotels, as well as Resort Manager at one of the Group's previous hotels in Hawaii.
Ms Hatje has been recognised for successfully positioning new hotels as amongst the world's best and was named "Virtuoso's Hotelier of the Year" in 2017. A German national, Ms. Hatje joined the hotel industry in 1998 as an apprentice at Atlantic Hotel Kempinski in Hamburg. While advancing her career, she continued her education through hospitality management programme at New York's prestigious Cornell University and Australia's Royal Melbourne Institute of Technology (RMIT) where she earned a Master's of Business Administration degree. The action-loving general manager is a globetrotter and a fan of hiking, surfing, sailing and West End theatres.