Catlin Ptak has been named General Manager at Hyatt Place Albany

With 16 years of hospitality experience, Ptak began her career in the hospitality industry as night auditor at the Holiday Inn, Middletown, NY. Since then, she has risen steadily within the ranks, including night manager at the Hilton Albany and most recently the New England area manager with Visions Hotels. While there, she oversaw diverse teams at multiple hotels, during concurrent renovations, focusing on elevating the guest experience through exceptional service. Catlin has been previously involved with volunteering and contributing to various LGBTQ+ organizations. She received her associate degree in liberal arts/mathematics from SUNY Orange.

Catlin Ptak
General Management USA & Canada United States New York Albany

HEI Hotels & Resorts, headquartered in Norwalk, Conn., is a leading hospitality investment and management company that owns or operates 100+ luxury, upper-upscale and upscale independent and branded hotels and resorts throughout the United States. HEI’s branding partners include Marriott, Hilton, Hyatt, IHG, Choice and Wyndham. The company is renowned for its commitment to its associates under the culture of HEI Loves, its revenue management,...