Avi Phookan has been promoted to General Manager at Four Seasons Resort Lanai
Avi Phookan is a veteran hotelier with international and state-side experience, joining Four Seasons as Resort Manager at Four Seasons Resort Lanai. Prior to that he held a series of progressive roles, starting in food and beverage with The Ritz-Carlton in Grand Cayman and traveling to properties from Dubai and Doha to New Orleans, Charleston and Alaia Belize, including multiple pre-opening projects.
Born in Assam, India, Phookan graduated from the Insitut Hotelier Cesar Ritz in Switzerland, a dream that began while accompanying his father as he travelled throughout India representing a tea business. Visiting distinct destinations during these visits fuelled his desire to travel and explore the world. He also holds a certification from the Wharton Business School. During his time at Lanai, he has been instrumental in driving the guest experience and ESG initiatives, a highlight being the first ever recipient of the Maui Nui Marine Resource Council Gold Award for Reef Safe Landscaping in 2023.