Tiffany Richards has been appointed as General Manager at Delta Hotels Calgary Downtown

Tiffany brings more than 15 years of experience with Marriott International, with a distinguished career spanning sales, marketing, and hotel operations. Most recently, she served as General Manager of Fairfield by Marriott Calgary Downtown, where she led overall hotel performance, team engagement, and commercial strategy.

This appointment marks a return to Delta Hotels by Marriott Calgary Downtown for Tiffany, who previously held the role of Director of Sales & Marketing at the property. During her tenure, she played a key role in shaping the hotel’s revenue strategy, strengthening its market position, and developing high-performing commercial teams. Her broader experience also includes leadership roles at Calgary Marriott Downtown Hotel, as well as regional sales responsibilities with White Lodging Services.

In her new role, Tiffany will oversee the hotel’s strategic and operational direction, with a focus on driving performance, elevating guest experiences, and strengthening the property’s position within the Calgary market.

Tiffany is actively involved in the hospitality community and currently serves as a Board Member and Co-Chair of the Calgary Hotel Association, Co-Chair of the Alberta Business Council, and a member of Tourism Calgary’s Sports & Major Events Committee. She also contributes to several Marriott initiatives, including the GM Advisory Council and the Power of M End User Council.