Victor Quintero has been appointed as Director of Operations at The Alfond Inn at Rollins College

The Alfond Inn, a boutique hotel in historic Winter Park owned by Rollins College, has appointed Victor Quintero as director of operations. A hospitality veteran with more than 25 years of experience leading rooms, housekeeping, and guest service teams at luxury resorts across Florida, Quintero will oversee day-to-day hotel operations, including the front office, housekeeping, and guest services. 

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Quintero joins The Alfond Inn at Rollins from Naples Grande Beach Resort, where he oversaw the rooms division and spa for the 474-room resort and led a team of more than 150 associates as director of rooms operations. During his tenure, he improved guest satisfaction scores year over year and managed large-scale room restoration projects. Previously, he was part of the opening executive team at Amrit Ocean Resort & Residences on Singer Island in Riviera Beach, Florida, where he built the rooms division from the ground up.  

Before that, Quintero spent 15 years at Hammock Beach Resort in Palm Coast, first as director of housekeeping and then as director of rooms, leading more than 120 employees across the front office, bell and valet, and housekeeping departments. During his time there, he helped the resort earn Forbes Travel Guide Recommended status. His career began in Orlando, with roles at Loews Hard Rock Hotel at Universal Orlando, Wyndham Orlando Resort and Suncadia Resort in Washington State. 

Quintero holds a Bachelor of Science in business administration from the Pontifical Catholic University of Puerto Rico and is a Certified Rooms Division Manager (CRDM). He is fluent in English and Spanish.

For more information on The Alfond Inn, visit https://thealfondinn.com/. 

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Olympia Hotel Management (OHM) is OHM is known for managing a new breed of customized campus hotels such as The Alfond Inn at Rollins; independently-owned luxury boutique hotels like The Glen House, SOPHY® and Inn by the Sea; and receiving multiple best-in-class awards for its work with such select-service brands as Wyndham, Hyatt Place, Hilton Garden Inn and Hampton Inn. They are currently working with a portfolio of 24 properties nationwide.