Michael Baier has been appointed as General Manager at The Ritz-Carlton Maui, Kapalua
The Ritz-Carlton Maui, Kapalua has appointed Michael Baier as General Manager, bringing more than 35 years of hospitality leadership experience to one of Hawaiʻi’s most iconic resorts. In his new role, Baier will oversee all aspects of the 54-acre property, with a focus on elevating the guest experience and deepening the resort’s connection to the local community and natural environment.
Set along West Maui’s renowned Kapalua coastline, The Ritz-Carlton Maui, Kapalua is known for its world-class service, immersive guest programming and enduring commitment to honoring Hawaiian cultural traditions.
Throughout his career, Baier has built a reputation for cultivating strong service cultures, developing high-performing teams and guiding properties through periods of transformation. Most recently, he served as Area Managing Director for Highgate Hotels in San Francisco, where he oversaw the Hyatt Regency San Francisco Downtown SOMA, Timbri Hotel San Francisco, Curio Collection by Hilton and Stanford Court Hotel. Under his leadership, the Hyatt Regency completed a $75 million transformation and introduced a new fine dining concept inspired by acclaimed chef Michael Mina.
Previously, he served as General Manager at San Francisco Marriott Fisherman’s Wharf. Beyond operational leadership, he has served as Board Chair of the Hotel Council of San Francisco and held executive board and treasurer positions with San Francisco Travel.
For information about The Ritz-Carlton Maui, Kapalua, visit www.ritzcarlton.com/maui or follow on Instagram @ritzcarltonkapalua.